Cleanliness Ambassador

A critical role in maintaining exceptional guest experiences is now available at our esteemed establishment. As a Housekeeping Attendant, you will be responsible for ensuring the highest standards of cleanliness and service delivery across all areas of Housekeeping and Laundry.

The successful candidate will possess excellent interpersonal skills, with the ability to communicate effectively with colleagues and guests alike. Proficiency in computer programs, including Microsoft Office, is also essential. A commitment to delivering high levels of customer service is paramount, as well as a keen eye for detail and a positive attitude.

Responsibilities:

• Ensure consistently high operating standards in every area of Housekeeping and Laundry
• Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members
• Provide excellent guest service
• Actively work on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
• Manage the controls of the Housekeeping department
• Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
• Request flowers for special occasions
• Control makes monthly Lost and Found and donations
• Check the uniforms and send for cleaning and/or repair
• Coordinates and controls all traffic of documents and people within the department
• Makes daily guest clothing release of guests that use the laundry service
• Makes monthly closing of Laundry expenses and provision of same
• Replaces Laundry Attendant in case of holidays, days off or absences

Requirements:

• Planning and organizing
• Good oral and written communication
• Previous experience in Laundry
• Good interpersonal skills
• Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
• Committed to delivering a high level of customer service
• Excellent standards of clean

What will it be like to work for us?

We are a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our vision is to fill the earth with the light and warmth of hospitality, and we are dedicated to creating remarkable hospitality experiences around the world every day.