Latin America IT Solution Specialist

Há 3 dias

São Paulo, São Paulo, Brasil ALSTOM Gruppe Tempo inteiro
Job Title: Latin America IT Solution Specialist

Alstom is seeking a highly skilled IT Solution Specialist to join our team in Latin America. As a key member of our IT department, you will be responsible for executing and leading maintenance activities in coordination with external suppliers, ensuring availability and performance for applications in production at optimized costs, according to the business needs and business solution strategy.

Main Responsibilities:
  • Execute and lead the maintenance activities in coordination with external suppliers.
  • Ensure availability and performance for applications in production at optimized costs, according to the business needs and business solution strategy.
  • Background and experience in solutions tax projects, preferably for Brazilian legislation.
  • ITIL processes proficiency, PMO framework knowledge, COBIT would be a plus.
  • Promote Alstom Core Model by leading evolution and ensuring its consistency.
  • Respects the end-to-end SLA. Executes the level 2 and level 3 support.
  • Delivers expertise in problem management and crisis management as required.
  • Creates and maintains application documentation in accordance with standards & portfolio update.
  • Collect and manage applications demands from business and translates functional requirements.
  • Business support roll-out ensuring that core model is applied.
  • Delivers enhancements in line with business requirements and business solutions and optimizes licenses consumption as required.
  • Participates in design, optimization, and rationalization of the local applications portfolio: number of applications and total cost of ownership.
  • Ensures alignment with Central métiers for business processes and application solutions.
  • Shares with global project teams knowledge of local applications and business needs and executes local project tasks.
  • Stays up to date on current technical trends in the related domain or supported solutions.
Main Challenges of the Role:
  • Support and animate the key users network on their global understanding/application of business process utilization with our different application portfolio.
  • Execute the transformation of the local applications landscape by supporting the "Application Portfolio Optimization" program and by proposing and executing new rationalization initiatives. Target in terms of optimization and decommissioning will be set up each year.
  • Ensures collaboration with external suppliers.
  • Participates in developing a general knowledge of the local applications portfolio.
  • Graduated from IT or technology university or related areas, with a minimum of 3 years of experience in a similar IT role.
  • Good level of knowledge of several business domains.
  • Good understanding of project management methodologies.
  • Demonstrates good communication and change management skills.
  • Fluent in Portuguese and advanced in English are mandatory; Spanish is a plus.
  • Result-oriented and eager to work with sufficient autonomy in an international environment.
  • Good team player with strong communication and interpersonal skills.
  • Quick learner, open-minded, confident, motivated, and autonomous.
  • Strong problem-solving and analytical skills.
  • Shows intellectual curiosity and creativity.

Equal Opportunity Statement: Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

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