Product Delivery Partner
2 meses atrás
This is a hybrid role that requires the ability to work in our São Paulo office 2 times per week. Our office culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.
This role may have up to 25% domestic and international travel per month. In-person and on-camera virtual interaction with clients and team members in business and social settings is required.
The OpportunityAs a Product Delivery Partner, you will manage a portfolio of clients (generally ~$10-15MM in revenue) within the Branch you are assigned. You will directly manage Triforce and squad leaders in your portfolio in their discipline (this should include Senior Staff and Principal team members). This leader spends a significant amount of their time overseeing the successful delivery of project work in their portfolio, coaching squad/triforce leaders and proactively developing relationships with executive client leaders to offer their expertise and partnership.
This position reports to the C-level leader(s) of the Branch. This is an opportunistically billable position. This position is primarily evaluated on delivery success, team feedback, client feedback, growth of key accounts, forecast accuracy, and profitability of their portfolio.
Supervisory Responsibilities- Triforce and Squad Leaders in their portfolio - Engineering Leads, Delivery Leads, Product Leads, Senior Staff ICs, Principal ICs
- Indirect responsibility for all individual contributor team members in their portfolio
- Directly responsible for executive client relationships across accounts in their portfolio
- Builds client relationships across the executive ladder and regularly conducts quarterly business reviews (QBRs) and other meetings to understand feedback, communicate team progress, establish value propositions, and drive change.
- Proactively and organically communicates across client relationships to surface industry thought leadership, best practices, and drive WT's "doctors not waiters" mentality.
- Engages directly with the Triforce (i.e. attends Triforce meetings regularly) to understand in-flight work, and uses end products where possible to drive performance as part of the team.
- Establishes clear value metrics across internal and external teams.
- Provides effective oversight of delivery work, mitigating risk, improving practices, and strengthening client trust.
- Coaches Triforces to understand the client's business drivers, develop relationships, and solve problems.
- Identifies and influences decisions using reporting language, data visualization, and storytelling.
- Delivers presentations, workshops, and conversations that inspire confidence and influence decisions.
- Navigates high impact and difficult situations with clarity and poise, making decisions that create value for WT and clients.
- Creates clarity with teams through the unique challenges inherent at each stage of client engagements.
- Brings energy to moments that matter, particularly new relationships, key presentations, and recovery situations.
- Effectively uses touchpoints (reviews, weekly 1:1s, coaching, feedback) to evolve the skill set of their team, and delivers performance-related feedback within a discipline, to peers, and upward with grace and clarity.
- Approaches all situations (internal and external) with a solutions mindset, coaching teams to focus on what they can do.
- Identifies and contributes to areas of the business that bring additional value to WillowTree, i.e. interviewing, training, contributions to the delivery playbook, etc.
- Drives key business metrics including team satisfaction, client satisfaction, client retention, client effective client rate (ECR) and gross portfolio margin.
- Partners have had demonstrated success driving team collaboration and client success
- Tendency to lean into client/team collaboration and coaching
- Effectively coaches triforce to positive outcomes
- Effectively manages performance of immediate team
In addition to being part of an international and innovative consultancy company, you will have:
- Flexible hours and autonomy
- Work with cutting edge technologies
- Partner with global and relevant brands in the market
- Collaborative team and learning ecosystem
- Career development plan & growth
- International travel opportunities (optional)
Some of our benefits:
- Health and dental plan
- Life insurance
- Monthly voucher for meals, culture, education, health and mobility
- Child care assistance and more
WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our.
-
Product Delivery Partner
Há 1 mês
São Paulo, São Paulo, Brasil WillowTree Tempo inteiroJob DescriptionWe are seeking a skilled Product Delivery Partner to join our team at WillowTree. As a key member of our organization, you will be responsible for driving client success and delivering high-quality products to our clients.Key ResponsibilitiesManage a portfolio of clients and deliver high-quality products to meet their needsDevelop and maintain...
-
Product Delivery Partner
Há 1 mês
São Paulo, São Paulo, Brasil WillowTree Tempo inteiroProduct Delivery PartnerThis is a hybrid role that requires the ability to work in our São Paulo office 2 times per week. Our office culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.This role may have up to 25% domestic and international travel per month....
-
Senior Product Delivery Partner
3 semanas atrás
São Paulo, São Paulo, Brasil WillowTree Tempo inteiroJob SummaryWe are seeking a highly skilled Senior Product Delivery Partner to join our team at WillowTree. As a key member of our organization, you will be responsible for driving client success and delivering high-quality products.About the RoleThe Senior Product Delivery Partner will be responsible for managing a portfolio of clients, overseeing the...
-
Product Delivery Partner
3 semanas atrás
São Paulo, São Paulo, Brasil Poatek Tempo inteiroThe OpportunityAs a Product Delivery Partner at Poatek, you will have the opportunity to work with cutting-edge technologies and partner with global and relevant brands in the market.Key Responsibilities:Build and maintain strong relationships with clients across the executive ladder.Develop and execute strategies to drive client success and growth.Lead and...
-
Product Delivery Partner
2 semanas atrás
São Paulo, São Paulo, Brasil WillowTree Tempo inteiroClient Success ManagerThis role requires a hybrid approach, balancing in-office collaboration in São Paulo with remote work. Our office culture fosters innovation, teamwork, and connection with local and global team members.This position involves up to 25% domestic and international travel per month, necessitating in-person and on-camera interactions with...
-
Senior Product Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiroAt Amazon, we strive to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce company. Amazon.com.br is an important and fast-growing...
-
Senior Product Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiroJob Title: Senior Product Manager - Delivery Experience RegionalizationAbout the Role: We are seeking a highly skilled Senior Product Manager to lead the Delivery Experience Regionalization team at Amazon. As a key member of our team, you will be responsible for designing, implementing, and maintaining high-impact processes and supporting teams that help us...
-
Product Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiroJob DescriptionWe are seeking a highly skilled Sr. Product Manager to lead the Delivery Experience Regionalization team at Amazon Brazil. As a key member of our team, you will be responsible for designing, implementing, and maintaining high-impact processes and supporting teams to deliver exceptional customer experiences.Key Responsibilities:Define and...
-
Senior Product Manager for Delivery Experience
4 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiroAbout the RoleAs a Senior Product Manager for Delivery Experience, you will be responsible for building strategic plans to evolve Amazon's deliveries, delighting customers and contributing to the company's objectives. You will work closely with internal and external teams to design and develop projects, ensuring all related dependencies are met.Main...
-
Senior Product Manager, Payments
4 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiroAbout the RoleWe are seeking a seasoned Product Manager to drive our payments initiatives in Brazil and create access to affordable payment methods. As a key member of our International Emerging Stores Payments team, you will own the vision and roadmap to scale our digital payment products and work with global teams to support launches and management of new...
-
Senior Product Manager for Payments
Há 1 mês
São Paulo, São Paulo, Brasil Amazon Tempo inteiroAbout the RoleWe are seeking a seasoned Senior Product Manager to lead our payments initiatives in Brazil and drive the growth of our digital payment products. As a key member of our International Emerging Stores Payments team, you will be responsible for developing and executing a comprehensive product roadmap that meets the needs of our customers in...
-
Senior Product Manager for Payments
4 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiroAbout the RoleWe are seeking a seasoned Senior Product Manager to lead our payments initiatives in Brazil and drive the growth of our digital payment products. As a key member of our International Emerging Stores Payments team, you will be responsible for developing and executing a comprehensive product roadmap that meets the needs of our customers in...
-
Senior Product Manager for Payments
Há 1 mês
São Paulo, São Paulo, Brasil Amazon Tempo inteiroAbout the RoleWe are seeking a seasoned Senior Product Manager to lead our payments initiatives in Brazil and drive the growth of our digital payment products.Key ResponsibilitiesPartner with local and global stakeholders to develop and implement strategic initiativesPrioritize requirements and manage trade-offs to ensure efficient integration of various...
-
Senior Product Manager for Delivery Experience
4 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiroSenior Product Manager for Delivery ExperienceAt Amazon, we're looking for a skilled Senior Product Manager to lead the development of our delivery experience. As a key member of our team, you'll be responsible for building strategic plans, designing and implementing projects/products, and tracking results to improve customer satisfaction and Amazon...
-
Product Director
3 semanas atrás
São Paulo, São Paulo, Brasil WillowTree Tempo inteiroSenior Product LeadAt WillowTree, an award-winning digital product consultancy, we're looking for a talented Senior Product Lead to join our team in São Paulo-SP, Brazil.About the RoleWe're seeking an experienced product leader to partner with our clients and internal teams to design, build, and transform their digital products.Key...
-
Senior Product Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiroJob DescriptionAt Amazon, we're committed to delivering exceptional customer experiences. As a Senior Product Manager for Delivery Experience Regionalization, you'll play a critical role in shaping our regionalization strategy to meet the evolving needs of our customers.Key Responsibilities:Develop and implement regionalization strategies to enhance customer...
-
Senior Product Owner
Há 5 dias
São Paulo, São Paulo, Brasil Wipro Limited Tempo inteiroJob Title: Senior Product Owner - Agile Delivery SpecialistWe are seeking an experienced Product Owner to join our team in Sao Paulo, Brazil.
-
Senior Product Manager for Payments
Há 1 mês
São Paulo, São Paulo, Brasil Amazon Tempo inteiroAbout the RoleWe are seeking a seasoned Senior Product Manager to lead our payments initiatives in Brazil and drive the growth of our digital payment products. As a key member of our International Emerging Stores Payments team, you will be responsible for developing and executing the product roadmap, working closely with global stakeholders, and ensuring the...
-
Product Director
4 semanas atrás
São Paulo, São Paulo, Brasil Mastercard Tempo inteiroJob Title: Director, Product ManagementAbout the Role:We are seeking a highly skilled and experienced Director, Product Management to join our team at Mastercard. As a key member of our organization, you will be responsible for driving tangible data-driven business outcomes at the product level, managing to a quantified scorecard continuously monitoring and...
-
Director, Delivery Lead 3
2 meses atrás
São Paulo, São Paulo, Brasil WillowTree Tempo inteiroAbout the RoleWe are seeking a seasoned Director, Delivery Lead 3 to join our team at WillowTree. As a key member of our client services team, you will be responsible for partnering with Fortune 500 clients to set product vision and advise on scope, risk, and new product opportunities.Key ResponsibilitiesDrive product development, leading the creation of...