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LATAM Region Leader
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This position involves leading the entire LATAM operation, focusing on resource management, workforce planning, employee engagement, and strategic growth. The ideal candidate will have a proven track record in managing teams, optimizing operational performance, and building strong relationships with customers and stakeholders.
Key Responsibilities:
- Oversee all local resources to ensure productivity and quality.
- Track and manage the hiring pipeline, ensuring timely recruitment and smooth onboarding.
- Monitor attrition rates and implement proactive retention strategies.
- Drive employee satisfaction through engagement programs, career development, and feedback channels.
Stakeholder & Customer Engagement:
- Build and maintain strong relationships with key stakeholders and customers working with our resources.
- Act as the primary liaison for client needs and service excellence.
- Represent the organization at local and regional events, forums, and customer meetings.
Operational Leadership & Strategic Growth:
- Lead daily operations, ensuring efficiency and compliance with corporate policies.
- Collaborate with HR, Finance, and other teams for smooth cross-functional workflows.
- Monitor performance metrics and provide updates to regional/global leadership.
- Adapt and execute market-specific strategies aligned with global objectives.
Financial & Market Insight Contribution:
- Support budget planning, resource allocation, and cost optimization.
- Provide market intelligence to guide strategic decisions.
Required Skills & Qualifications:
- Experience: 8–12 years in senior leadership or country management, preferably in (relevant industry).
- People Management: Proven success in team leadership, workforce planning, and retention improvement.
- Stakeholder Engagement: Strong track record in building trusted client and partner relationships.
- Strategic & Operational Skills: Ability to turn business objectives into actionable operational plans.
- Communication: Must have fluency in English (written and spoken); Spanish proficiency is an advantage.
- Technical Skills: Familiarity with CRM systems, business management tools, and performance reporting platforms.
Why Join Us?
- Strategic leadership role with direct impact on our LATAM operations.
- Competitive remuneration.
- Work within a global and fast-growing organization.
- Friendly, supportive, positive, and professional team of experts.
- Multicultural and diverse environment.
- Full-time employment.
- Remote work conditions.
Enjoy the flexibility of a remote role while contributing to impactful initiatives in a truly global organization.
Our company is a global technology services and consulting company headquartered in Palo Alto, California, with delivery centers across the USA, Canada, and India. We partner with Fortune 500 companies and high-growth enterprises to drive digital transformation through Product Engineering, Cloud Enablement, Data & AI Solutions, Automation, and Customer Success Services. At our organization, we thrive in a collaborative, agile, and people-first environment.
As a Regional Operations Manager, you will play a pivotal role in driving operational excellence and market presence. You will lead and shape our entire LATAM operation, with the autonomy to make high-impact decisions. This role focuses on resource management, workforce planning, employee engagement, and strategic growth. The ideal candidate will have a proven track record in managing teams, optimizing operational performance, and building strong relationships with customers and stakeholders.
Apply now and become part of a dynamic and innovative organization that values innovation, continuous learning, and collaboration.
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