Cloud System Operations Expert

1 dia atrás


Rio de Janeiro, Rio de Janeiro, Brasil beBeeProblemSolving Tempo inteiro R$120.000 - R$180.000
System Operations Specialist

Key Responsibilities:

  • Manage critical incidents via established protocols and provide regular updates until resolution.
  • Perform in-depth application analysis to identify root causes of issues and implement preventive actions to minimize downtime.
  • Coordinate deployments, feature toggles, and data fixes to ensure seamless system operations.
  • Collaborate with cross-functional teams to resolve complex production incidents efficiently.
  • Enhance monitoring capabilities using advanced tools such as Dynatrace, Kibana, and Splunk to gain real-time insights into system performance.
  • Develop and refine monitoring scripts and alerts based on incident learnings to prevent future occurrences.
  • Handle customer escalations and coordinate with Support & Engineering teams to provide timely resolutions.
  • Support planned activities and respond to ad-hoc requests from various teams as needed.

Requirements and Qualifications:

  • Proven experience in DevOps and Production Support is essential for success in this role.
  • Experience in automation and CI/CD practices is required for efficient workflows.
  • Familiarity with cloud platforms, preferably Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure, is necessary for optimal system performance.
  • Hands-on experience with monitoring tools such as Dynatrace, Kibana, and Splunk is crucial for effective issue resolution.
  • Strong analytical skills and ability to deep dive into application issues are vital for success in this position.
  • Excellent communication and coordination skills across teams are essential for resolving complex issues efficiently.

Please submit your resume in English.



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