Solutions Expert
Há 3 dias
The role of an Expert Solutions Advisor involves understanding customer business needs and matching the solution that best meets their vision. This includes demonstrating expertise in a particular area or field, providing solutions-oriented responses to requests for proposals/information, and preparing presentations aligned to these responses.
Key Responsibilities:- Analysing and understanding customer requirements
- Configuring and delivering solution demonstrations
- Using experience to guide customers to a best-in-class solution
- Providing solution-oriented responses to Requests for Proposals/Information (RFPs/RFIs)
- Preparing and delivering presentations aligned to RFP/RFI responses
- Leading workshops, conference room pilots (sandbox exercises) and proof of concepts
- Working with cross-functional team members to ensure customer success and deliver value
- College degree in life sciences, computer science, or related field
- 2+ years of experience working with or for life sciences companies, including pharmaceutical, biotechnology, healthcare, and medical device and diagnostics organisations
- Knowledge of document and data control and storage
- Experience in pre-sales or similar customer-facing roles for a software company
- Experience in one of the following areas: clinical (TMF, CTMS, CRA), regulatory affairs, regulatory operations or pharmacovigilance, quality
- Excellent English communication skills – written, verbal, and formal presentation
- Ability to act with speed to understand requirements, and create corresponding demonstrations of solutions that meet customer expectations
- Ability to travel
- Driven self-starter, able to work independently
- Opportunity to work with cutting-edge technology and demonstrate solutions expertise
- Chance to collaborate with cross-functional teams and drive customer success
- Scope for professional growth and development
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