Operational Support Specialist

Há 6 dias

Betim, Minas Gerais, Brasil beBeeSpecialist Tempo inteiro R$30.542 - R$34.689

Operational Support Specialist Role

About the Job

This role involves working closely with colleagues to undertake various duties. Responsibilities include coordinating and scheduling loading and unloading processes, releasing vehicles for collection and delivery, monitoring the workplace environment, and contributing to its organization.

Key Responsibilities:
  1. Coordinate and schedule loading and unloading activities for trucks and other vehicles.
  2. Release vehicles for pickup and delivery.
  3. Monitor and contribute to organizing the workplace environment.
  4. Update warehouse, pickup, and delivery reports; enter/update information in internal transport systems.
  5. Contribute to dedicated operations and monitor customer performance.
  6. Perform pre-alert tasks, administrative activities, generate reports, and collect operational data to support KPI updates.
  7. Manage risk activities and communicate pending issues to relevant teams.
  8. Handle phone calls, transfer them, and take messages as needed.
  9. Prepare documents for outbound packages (airway bills, P.O. Box, and addresses).
  10. Provide customer assistance by answering questions about basic service features.
  11. Perform other duties assigned.
Requirements:
  • High school diploma or equivalent.
  • Proficiency in English.
  • Valid driver's license and a good driving record.
  • 0-1 year of clerical experience.
What We Offer

A dynamic work environment, offering opportunities for growth and development. Excellent data entry and general office skills, strong human relations and communication skills, a clear speaking voice, a positive attitude, organizational skills, and basic customer service understanding are highly valued.

At our company, we value innovation, diversity, and social responsibility. As an ideal place to work, we provide a range of benefits and opportunities for advancement.

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