Amazon Ecommerce Global Account Manager

Job Summary

As an Amazon Ecommerce Global Account Manager at Oilandgas.Org, you will play a crucial role in supporting the business case development, coaching/train on the operational setup end to end across 15 active countries, and working to establish Oilandgas.Org as a category leader in relevant electrical categories. You will work closely with central and local teams to maximize the potential of the Amazon partnership, troubleshoot operational and functional issues, and deliver the best customer experience and capabilities to grow our category share.

Key Responsibilities

• Build our Global Amazon Strategy and drive alignment and localization for effective deployment in countries.
• Set up and deploy the Multi-country operating model and governance for Amazon across all agreed countries to drive eCommerce transformation and growth.
• Assist countries in developing their launch plan and support all relevant workstreams to clarify Amazon requirements.
• Coach/Train and assist our countries on how to work with Amazon and on how to activate all potential growth levers.
• Work with countries to develop a strong commercial growth plan to reach our combined target.
• Develop the definition of central and local resource and capabilities to accelerate Amazon growth.
• Support local development of Amazon strategy and the operationalization of agreed activities including product launches and product boosts, supported by clear deal and marketing plans.
• Drive development of and coordinate our contract framework to lower risk and consistency of commercial policy to ensure Amazon is a profitable platform.
• Drive our Pricing governance process with Amazon in all regions.
• Responsible for commercial performance with Amazon, including turnover and profitability, as well as online performance of Oilandgas.Org products (traffic, conversion rate, etc).
• Working with the Digital Trade Manager, innovate and optimize eCommerce activities along the customer journey with a ROI-driven focus.
• Define and measure online/e-business KPIs to ensure eCommerce growth and transformation on Amazon platforms.
• Working with the Digital Trade Manager, ensure consistent workflows, roll-outs/releases of eCommerce content and technology enablers.

Requirements

• Minimum 10 years of e-commerce, digital marketing, and/or digital product management.
• Minimum 5 years of Amazon experience including negotiation of JVP and VIP plans plus a well-rounded understanding of Amazon operational requirements.
• Proven experience in building relationships with Amazon Senior Vendor Managers.
• Deep understanding of Vendor Central, Seller Central, and Amazon's Advertising Tools.
• Direct experience building commercial joint action plans and achieving targets.
• Direct B2C/B2B eCommerce experience (at least 2 years) or online agency background.
• Experience in Tech is a plus.
• Successful experience in developing customer-centric solutions - needs analysis, value proposition definition, customer journey design.
• Good knowledge of electrical distribution and industrial automation offer, as well as their customer and market segments.
• Experience in value chain analysis and developing new online business models.
• Experience in developing e-tail and marketplace channels.
• Good understanding of web analytics and experience leveraging analytics to drive conversion optimization, personalization, and overall eCommerce/product growth.
• Experience with digital marketing tools and instruments (SEM, Affiliate, Retargeting...).
• Good technical understanding of webshop/eCommerce systems.

Why Choose Us
Oilandgas.Org is committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress, and sustainability for all. We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work. We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences and welcome people from all walks of life. If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference, and where inclusivity is valued, we would love to hear from you.

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