Senior System Analyst
2 semanas atrás
We are seeking a highly skilled Senior System Analyst to join our team at Dev.Pro. As a key member of our technical operations team, you will be responsible for delivering effective production support, performing systems configuration and testing, and contributing to solution design.
Key Responsibilities:- Gather, analyze, and document solution requirements; support user story creation
- Use LEAN techniques to develop business process design
- Configure applications, including creating attributes, workflows, and UI changes
- Support data conversion by extracting, loading, and validating data
- Develop and execute test plans, prepare test environments, and validate results
- Provide 24/7 support for critical systems; resolve and escalate trouble tickets
- Perform root cause analysis and build expertise in system support
- Coordinate issue resolution with vendors and teams, providing timely and thorough communication
- Create and maintain systems documentation; facilitate system training
- Write ad-hoc queries for mass data analysis and operational reports
- A globally recognized Fortune 500 company
- A mature team of skilled specialists with an incredible knowledge-sharing culture and a focus on collaborative support
- A comfortable remote environment with 30 paid rest days per year
- Opportunities for growth and development, including access to English lessons and educational initiatives
- A competitive compensation package with payments in US dollars and overtime coverage
- 4+ years of relevant experience as a System Analyst
- Strong technical background with hands-on production monitoring experience
- Upper-Intermediate English level
- Experience with data analysis and monitoring tools (e.g., Splunk)
- Knowledge of incident management and response tools (e.g., PagerDuty)
- Understanding of systems development, analysis, and design
- Basic knowledge of database design and uses
- Basic knowledge of project management techniques
- Ability to manage multiple priorities and meet deadlines
- Proactivity, initiative, excellent communication skills
- Experience in restaurant software applications
- Background in international, multicultural environments
Submit a CV in English and we will be in touch to discuss your application.
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