
Extended Security Solutions Specialist
1 semana atrás
Job Title: Technical Consultant - Extended Expertise
Job Description:As a key member of our Skyhigh Security team, you will play a critical role in ensuring customers maximize the value of our solutions. Your primary responsibility will be to guide customers through their product adoption journey, ensuring seamless deployment, integration, and continuous optimization.
This role will develop deep relationships with our largest customers and complete the technical onboarding process for our smaller customers. By leveraging your technical expertise and customer-centric approach, you will drive operational success, best-practice adoption, and long-term customer satisfaction.
Required Skills & Qualifications:- 5+ years of experience in a customer-facing technical role (Technical Consultant, Solution Architect, Technical Account Manager, Sales Engineer, or similar)
- Strong background in network security, cloud security, and SSE/SASE solutions
- Experience with firewalls, proxies, CASB, DLP, Zero Trust Network Access (ZTNA), and SWG (Secure Web Gateway)
- Proficiency in network protocols, authentication mechanisms, and security frameworks
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud
- Strong troubleshooting and problem-solving skills with a customer-first mindset
- Excellent communication and presentation skills, with the ability to translate technical concepts for various audiences
- Experience coaching and training customers to use technical products effectively
- We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities
- Flexible work hours and family-friendly benefits to all of our employees
- Retirement plans, medical, dental, and vision coverage, paid time off, and paid parental leave
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