Leading Risk Assessment Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeRiskAssessor Tempo inteiro R$120.000 - R$150.000

Leverage your expertise to collaborate with clients and account managers, maximizing the value of our leading risk assessment solution.

Key Responsibilities:
  • Define project scope, objectives, and deliverables for clients based on their needs.
  • Lead project planning, execution, and governance to ensure timely completion, quality standards, and client satisfaction.
  • Deliver tailored solutions and proactive support to clients as a trusted advisor.
  • Coordinate with internal teams for seamless implementation and issue resolution.
  • Conduct workshops, manage stakeholder communication, and maintain accurate project documentation.
  • Share best practices, deliver internal training, and contribute to process optimization within Professional Services.
  • Drive customer success by fostering adoption, monitoring health metrics, and identifying upsell opportunities.
Requirements:
  • Bachelor's degree in IT or equivalent experience in payments, fraud, risk management, or e-commerce industry.
  • 5+ years of client-facing experience, with a strong focus on risk mitigation strategies.
  • Proven track record in account management, client delivery, and complex project implementations.
  • Strong consultative, analytical, and problem-solving skills, with proficiency in statistics and data forensics.
  • Excellent communication, presentation, and stakeholder management skills across technical and non-technical audiences.
  • Demonstrated ability to build and maintain long-term client relationships and drive customer satisfaction and retention.
  • Experienced in cross-functional collaboration with product, operations, and sales teams.
  • Highly organized, results-driven, and capable of managing multiple priorities under pressure.
  • Strategic thinker with a proactive mindset, high integrity, and a commitment to continuous improvement.
  • Mandatory fluency in Spanish and advanced English language proficiency is required.

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