Quality Assurance Specialist

Há 1 mês


São Paulo, São Paulo, Brasil Tiktok Tempo inteiro

About ByteDance
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok

Our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

As a Quality Assurance Analyst, you will work in the Quality Assurance team to ensure data delivery key targets are met in all Search Recommendation projects. This includes responsible policy and guideline cascading and clarification with BPOs, conducting quality inspection and calibration meetings, and working closely with POC and other stakeholders to provide feedback on data quality and trends.

Key Responsibilities:

  • Ensure data delivery key targets are met in all Search Recommendation projects
  • Responsible policy and guideline cascading and clarification with BPOs
  • Conduct quality inspection and calibration meetings
  • Work closely with POC and other stakeholders to provide feedback on data quality and trends

Requirements:

  • Bachelor's degree or above or equivalent work experience
  • Excellent English and Brazilian Portuguese language knowledge
  • Experience working with Quality Assurance: familiarity with RCA methodology
  • Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content
  • Willing to work on shifts, including weekends and public holidays

Preferred Qualifications:

  • Knowledge about TikTok, Search Engines
  • Familiar with social media platforms
  • Good communication skills
  • Experience in cross-team collaboration

We are passionate about creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. If you are eager to learn and grow with us, please apply.


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