Customer Experience Manager

Job TitleA senior customer success manager role where you will serve as a trusted advisor to our customer base and develop long-term relationships.

Lead Amazon's Customer Returns Experience & Cost OptimizationShape the future of customer returns while driving Concessions and Returns P&L ownership, leading a high-impact team of 4.Full Summary:Own and evolve Amazon's returns experience and cost optimization programs.Drive the long-term vision, product development, and continuous improvement of customer...

Overview Join Cognyte as a Customer Success Manager . This is a high-profile, client-facing role where you will serve as a trusted advisor to our customer base and develop long-term relationships. You will collaborate with product, engineering, sales, support, and other functions throughout the post-sales journey to drive value and create onboarding,...

OverviewWorkstyle: RemoteReports to: Manager, Customer SuccessTravel Expectations: Minimal, based on company or team-planned eventsPhysical Requirements/Demands: NoneWhat we're looking forWe're seeking a motivated, customer-focused individual with a passion for relationship-building and problem-solving. You thrive in dynamic environments and take initiative...

This a Full Remote job, the offer is available from: BrazilPurpose of the Job The Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement and value realization for Solutions or Research Sales and are expected to be fluent in the respective portfolios. They coordinate...

Job Title:A Customer Service professional is needed to deliver exceptional customer support, address inquiries, resolve issues, and ensure customer satisfaction and experience.Key Responsibilities:Maintain accurate records of customer interactions and provide prompt responses through various communication channels such as phone, email, and chat.Address...

Customer Experience Strategist">Design and implement customer-centric strategies to drive retention and expansion.Foster long-term relationships with customers through proactive communication and tailored solutions.Analyze customer insights to identify trends and areas for improvement, informing data-driven decisions.Collaborate closely with cross-functional...

Customer Experience Specialist Job DescriptionAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our remote support team. As a key member of our team, you will provide world-class assistance to users, ensuring their onboarding is seamless and their questions are resolved quickly and effectively.Key ResponsibilitiesProvide...

Today's world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough… Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.  For nearly 30 years, the incredible minds at Cognyte around the...

Job Description">Deliver exceptional customer support, addressing inquiries, and resolving issues to ensure customer satisfaction and experience.Maintain precise records of customer interactions and provide prompt responses through various communication channels.">Required Skills & Qualifications">Experience in Customer Service, Support, and...