Regional Branch Director

1 semana atrás

Brasília, Distrito Federal, Brasil First Farmers Bank & Trust Co. Tempo inteiro
Job Title: Regional Branch Manager

First Farmers Bank & Trust Co. is seeking a highly skilled and experienced Regional Branch Manager to lead our Southwest Region team.

Job Summary:

The Regional Branch Manager will be responsible for directing and administering a group of Bank Branches to achieve profit, growth, and customer service objectives. This includes developing deposits, assets, operational efficiencies, and fee-based services.

Key Responsibilities:
  • Provide positive leadership and open communication for all staff in the region.
  • Maintain a complete understanding of all bank products and services.
  • Work with Retail Staff, Branch Manager, Mortgage Officers, and Commercial Loan Officers to evaluate potential prospects and prominent customers in the region for business development.
  • Administer and direct sales programs per branch within the region.
  • Visit branches within the region a minimum of twice per month.
  • Conduct Branch Manager meetings within the region as needed.
  • Conduct CSR and Head Teller meetings within the region as needed.
  • Maintain a high level of communication throughout the region.
  • Schedule and conduct quarterly Branch Manager meetings in combination with other Regional Branch Managers.
  • Review and evaluate regular reports of branch activities, including staffing, loans, deposits, overdrafts, and audits to meet regional profit and performance objectives.
  • Ensure bank policies and standard operating procedures are consistently and uniformly applied by all Branch Managers.
  • Identify questionable actions, operational inefficiencies, and problems and follow through with resolutions.
  • Resolve personnel issues, working with the assigned Human Resources personnel to ensure resolution within established procedure and guidelines.
  • Evaluate Branch Manager performance on a consistent basis, providing counseling and guidance as needed.
  • Annually prepare formal performance evaluations in an honest and impartial manner, recommending salary increases, career growth, and promotions as appropriate.
  • Assist Branch Manager in researching competitive products and services in target markets.
  • Promote a sales culture, ensuring staff receives proper training to demonstrate abilities to sell and cross-sell.
  • Assist in developing a Customer Satisfaction program.
  • Assist in developing goals for each branch.
  • Assist in annual budget process and coordinate overall branch budgets for the region.
  • Assist Branch Managers with the development and management of quarterly Business Plans.
Requirements:
  • Responsible to the VP, Director of Retail Operation for the fulfillment of duties assigned.
  • Position calls for effective time management skills, project coordination experience, the ability to work well with all levels of internal management and staff, as well as outside clients.
  • Extensive computer knowledge and grammar skills are necessary.
  • Proficient in Microsoft Word, Excel, and Power Point.
  • Maintain relationships within the business community, including participation with community organizations and community projects.
  • Bachelor's degree in business or finance preferred.
  • Three to five years of related experience (sales, retail deposit area/staff management).
  • Good management and human resources skills.
  • Extensive background in financial institution operation policies and procedures, banking regulations (state and federal), employee development, sales, and management.

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