Senior Fraud Prevention Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeFraud Tempo inteiro R$90.000 - R$150.000
Lead Field Investigator

This role involves leading a team of field investigators and overseeing high-impact cases to ensure quality and consistency.

You will work closely with various teams to align on fraud prevention strategies and contribute field insights to improve fraud detection and response.

This position is ideal for someone who enjoys leading teams, has strong organizational and communication skills, and is eager to grow in a dynamic environment.

  • Previous experience managing or coordinating field anti-fraud operations or frontline teams.
  • Strong organizational, prioritization, and decision-making skills.
  • People skills: ability to guide, listen, and develop talent.
  • Clear, concise communication skills – both written and verbal.
  • A proactive, accountable approach to leadership and execution.
Key Responsibilities:

• Lead and support a team of approximately 6 field investigators, ensuring alignment, productivity, and individual development;

• Oversee ongoing field investigations, ensuring quality, consistency, and timely execution;

• Prioritize and assign cases based on impact and urgency, ensuring proper operational coverage;

• Serve as the main point of contact between the field team and internal stakeholders;

• Consolidate learnings, standardize best practices, and promote continuous improvement across workflows;

• Conduct regular check-ins, track team performance metrics, and suggest process optimizations;

• Support training and knowledge-sharing efforts within the team.

Benefits: We create user value, are data-driven, believe in integrity, strive for growth, and promote diversity and inclusion.

Opportunities: You'll love working here because we foster a dynamic and mission-driven environment that encourages growth and collaboration.

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