Housekeeping Team Lead

4 semanas atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

Accor Hotels Job Description

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Accor Hotels. As a Housekeeping Supervisor, you will be responsible for ensuring the highest standards of cleanliness and quality in our hotel rooms and public areas.

Key Responsibilities

  1. Prepare daily special project assignments for room attendants to ensure efficient and effective cleaning operations.
  2. Assist in the monthly inventories of linen, cleaning supplies, and guest amenities to prevent over-ordering and waste.
  3. Ensure a complete handover is done at the end of every shift, logging any relevant information or requests.
  4. Report any discrepancies in a timely manner to maintain accurate records.
  5. Attend briefings as requested by the Executive Housekeeper or designate to stay informed about hotel operations.
  6. Control the usage of guest amenities, cleaning chemicals, vacuum cleaners, and linen to prevent misuse and over-ordering.

Requirements

  1. High school diploma or equivalent.
  2. Previous supervisory experience in a housekeeping or hospitality setting is preferred.
  3. Knowledge of cleaning products and techniques is essential.
  4. Excellent organizational and problem-solving skills are required.
  5. Able to work independently and as part of a team.
  6. Physically able to lift heavy objects up to 50 lbs.
  7. Excellent customer service skills are necessary.

Accor Hotels Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We welcome applications from candidates who share our values and are passionate about delivering exceptional service to our guests.


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