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Ocean Customer Service Representative
2 meses atrás
We are seeking a highly skilled Ocean Customer Service Professional to join our team at American President Lines. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and up-to-date information on ocean freight services and rates
- Collaborate with internal teams to resolve customer complaints and issues
- Develop and maintain strong relationships with customers to ensure their loyalty and satisfaction
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and customer relationship management software
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to work with a global logistics leader
American President Lines is a leading provider of ocean freight services, with a reputation for excellence and customer satisfaction. We are committed to providing our customers with the highest level of service and support, and we are seeking a talented and dedicated individual to join our team.
