SAP Customer Engagement Manager

2 semanas atrás


São Paulo, São Paulo, Brasil Decision Group Tempo inteiro
SAP Customer Engagement Manager

This is an elevated role for SAP Basis consultants who want to become SDM/Account Manager/Service Manager in their career journey. The primary responsibility is to understand customer requirements about their SAP Landscape and facilitate solutions, technical services with alignment of SAP backend support (TechOps) team on SAP RISE Platform.

Key Responsibilities:
  • Understand customer requirements and provide guidance on SAP Landscape functioning and maintenance.
  • Facilitate solutions and technical services with alignment of SAP backend support (TechOps) team.
  • Work closely with SAP IAE, CAA, TSM, CDM teams to ensure customer has necessary guidance and information.
  • Engage with customers on regular basis to provide guidance and support.
Requirements:
  • Strong understanding of SAP RISE Platform and its features.
  • Excellent communication and customer service skills.
  • Ability to work closely with cross-functional teams.
  • Strong problem-solving and analytical skills.
About Decision Group:

Decision Group is a consulting firm that specializes in technology services. We help our clients navigate the complexities of SAP RISE Platform and provide expert guidance on its implementation and maintenance.



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