Hospitality Operations Manager
3 semanas atrás
Company Overview: As part of the Accor Hotels group, we are a multi-award winning hotel located in the heart of Sydney's CBD. Our hotel is undergoing a major renovation and is partnering with House Made Hospitality to bring you the best dining experience in the country.
Salary: We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience.
Job Description: As our In-Room Dining Team Leader, you will be responsible for coordinating and managing our in-room dining service, while maximizing profitability and meeting customer's needs. You will report to the Director of Restaurants and Bars.
Key Responsibilities:
- Taking accountability and effectively managing the In-Room Dining in conjunction with the Restaurant Leader.
- Being knowledgeable of and operating within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
- Maintaining currency of RSA certification, amendments and updates and adhere to RSA principles.
- Assisting in the reaching of financial goals for the Food and Beverage department.
- Creating a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
Required Skills and Qualifications: To be successful in this role, you will need to have the following skills and qualifications:
- The attitude and willingness to undertake further development with Sofitel and House Made Hospitality.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and meet deadlines.
- Familiarity with point-of-sale systems and inventory management software.
Benefits: As a member of our team, you will enjoy the following benefits:
- Generous group discounts from both partners from day 1.
- Daily delicious team meals.
- Strong professional development & career progression.
- Working with and learning from some of the industry's best of the best.
About Us: At Sofitel Sydney Wentworth & House Made Hospitality, we value our people and strive to create a positive and caring culture that promotes personal and professional growth.
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