
Brazil and Latin America Service Process Analyst
2 semanas atrás
We are seeking an experienced professional to support dealers in Brazil and Latin America, focusing on tool implementation and features.
Key Responsibilities- Support dealers with digital transformation and tool adoption
- Collaborate with global teams to drive process improvements and prioritize initiatives
- Review and optimize service processes for efficiency
- Analyze data to develop insightful reports and KPIs
- Share best practices and provide user training
- Bachelor's degree in a relevant field (e.g., engineering, business administration)
- Strong project management skills and experience coordinating cross-functional teams
- Proven expertise in data analysis and report preparation, including business intelligence
- Knowledge of service design principles and methodologies
- Experience with agile software development and machine learning concepts
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