Dynamics CE Implementation Specialist
Há 1 mês
Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals.
Responsibilities:- Engage in Dynamics CRM implementations, nurturing the project through all phases from discovery and planning to deployment, ensuring a smooth and inclusive journey for all stakeholders.
- Offer insights and guidance to customers and team members, ensuring solutions are tailored to meet client aspirations and needs effectively.
- Uncover clients' sales, marketing, and customer service needs through empathetic discovery meetings, ensuring a deep understanding of their requirements.
- Guide and facilitate the design process for key modules, collaborating closely with the Development Team to craft, detail specifications for, and implement customizations.
- Conduct end-user training sessions with a nurturing approach, fostering learning and competency.
- Innovate and continuously enhance CRM implementation standards and tools, ensuring they are not only effective but also intuitive and user-friendly.
- Present tailored demonstrations of the technology solution, ensuring they resonate on a personal level and clearly illustrate the value and relevance to the client's unique context.
- Possess a deep understanding and expertise in CRM industry practices and products, nurturing client relationships with this knowledge.
- 3 to 5 years of experience, or involvement in 3+ CRM projects, such as Microsoft CRM, Salesforce, Saleslogix, Onyx, etc.
- Have a good grasp of relational database concepts, fostering the ability to manage and interpret complex information effectively.
- Exhibit excellent presentation and communication abilities, leading discussions and information sessions with clarity and confidence.
- Demonstrate exceptional organizational and multitasking talents, coupled with a keen eye for quality, self-motivation, and a heartfelt drive for professional excellence.
We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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