Digital Transformation Expert

Há 4 dias

São Paulo, São Paulo, Brasil beBeeImplementation Tempo inteiro R$72.000 - R$96.000
Job Title:

Digital Implementation Specialist

Job Description:

We are seeking a skilled Digital Implementation Specialist to lead client onboarding and ensure an exceptional implementation experience. As a key member of our team, you will drive product adoption and long-term success by guiding clients through all stages of implementation.

Main Responsibilities:
  • Lead and manage the onboarding process for clients, ensuring a seamless transition to using our platform.
  • Develop and implement integration playbooks that promote quick and effective adoption of our solutions.
  • Collaborate with internal teams to configure and customize the platform according to each client's specific needs.
  • Conduct training sessions and workshops with clients to ensure full understanding and utilization of our platform's functionalities.
  • Monitor the progress of implementation, identify and resolve potential issues, and adjust plans as necessary.
  • Provide ongoing support during the integration phase, ensuring clients feel comfortable and well-informed.
Requirements:
  • Proven experience managing B2B onboarding or implementation of HR, ERP, or SaaS solutions, preferably with enterprise clients.
  • Experience building and executing integration playbooks and training programs.
  • Familiarity with tools such as Asana, HubSpot, Salesforce, or other CRM/project management platforms is a plus.
  • Fluent English (spoken and written) for working with global clients and internal teams.
Benefits:

We offer a comprehensive benefits package, including flexible benefits, transportation allowance, health and dental plans, life insurance, birthday day off, and access to gyms and wellness programs.

We also offer a hybrid work model, allowing you to work from home three days a week and have mandatory office presence during the last week of each month.

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