
Clinical Care Coordinator
Há 4 dias
Job Role Summary:
The Access Center Nurse Coordinator plays a pivotal clinical leadership role in delivering high-quality patient care through direct clinical services and multidisciplinary coordination activities.
This position ensures safe, efficient, and patient-centered care while fostering effective communication between patients, clinical staff, and healthcare providers.
The Access Center Nurse Coordinator can be assigned to various departments including surgery, medicine, pediatrics, orthopedics, ophthalmology, neurology, psychiatry, family medicine, dermatology, women's health, FPP administration or the Access Center.
Main Responsibilities:- Clinical Care and Resource Management:
- Attend and make recommendations for departmental meetings and delegation of clinical duties
- Perform clinical skills, medication administration, and other direct care responsibilities
- Support daily clinic operations, triage, and patient flow management
- Educate patients and families on health conditions, medications, and follow-up instructions
- Participate in and deliver in-service training and continuing education to staff members
- Ensure accurate documentation of all clinical activities in the Electronic Health Record (EHR)
- Monitor for quality concerns during clinical care and escalate as necessary
- Support referral management by triaging referrals against Schedule Advisor protocols
- Support authorization team by responding to peer-to-peer requests
- Provide pre-surgery and pre-procedure patient education
- Route patients to follow up appointments post discharge
- Collaborate with the Access Center Nursing team to implement red/yellow/green triage matrix
- Coordination Time – Planning, Collaboration & Administrative Support:
- Participate in interdisciplinary team meetings and provider collaboration sessions with Providers
- Review labs, imaging, and patient messages/tasks to support timely follow-up
- Coordinate patient care across departments during afternoon staffing huddle
- Support tracking and follow-up of patients with chronic conditions, missed appointments, or abnormal results
- Engage in quality improvement activities like QSI rounds, chart reviews, and safety checks
- Maintain accurate records for compliance with clinical guidelines and regulatory requirements
- Assist with patient outreach to support adherence to treatment plans or follow-up appointments
- Manage prescription refills
- Bachelor’s degree in nursing – Required
- District of Columbia License – Required or within 90 days if active current state license
- Master’s degree in nursing or related field – Preferred
- Certified in clinical specialty – Preferred
- 2+ years experience in an academic health system - Preferred
- 3+ years ambulatory nursing experience or 2 years inpatient experience on a med/surg unit - Required
- Patient-focused care and cultural sensitivity
- Clinical judgment and escalation awareness
- Effective communication with multidisciplinary teams
- Ability to manage competing priorities in a fast-paced setting
- Attention to detail and commitment to clinical excellence
- Ambulatory clinical setting with a balance of patient-facing and administrative duties
- May require sitting, standing, and moving between care areas throughout the day
- Requires indirect supervision of non-licensed staff and/or medical assistants
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