Section Manager – Fruits and Produce
3 semanas atrás
Role Overview
The Section Manager – Fruits is responsible for implementing quality, range, and freshness standards of offered goods to attract customers and achieve set sales targets. This role requires exceptional customer service delivery within the section.
Key Responsibilities
- Develop and implement store strategies to enhance customer experience and drive sales growth.
- Monitor competitor activities and negotiate promotions with suppliers to maintain a competitive advantage.
- Oversee the establishment of a competitive assortment offer and stay informed about competition activities in the store's catchment area.
- Ensure commercial policy implementation, proper asset utilization, and profitability of the department's assets.
- Provide inputs on price image and freshness image, and oversee initiatives to minimize waste and shrinkage.
- Control orders, follow up on deliveries, and manage merchandisers' attendance and performance.
- Enforce safety, health, and security rules, and ensure the implementation of security and hygiene procedures for assets and employees in the section.
- Deliver excellent customer service, manage displays, and ensure correct pricing is implemented at all times.
- Proactively identify and seek professional development opportunities to improve leadership and technical skills.
Requirements
- Diploma in Commerce or Finance.
- Minimum 2+ years in Retail Business, 1+ year in an operations supervisory role.
- Strong communication and presentation skills, customer service orientation, and time management.
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