Technical Application Support Specialist

2 semanas atrás

Brasil beBeeTechnical Tempo inteiro R$85.000 - R$115.000

High-Level Support Professional

About This Role

We are seeking an exceptional High-Level Support Professional to join our team. As a key member of our support staff, you will be responsible for providing technical and functional support for a portfolio of business-critical applications.

Your primary focus will be on maintenance, quality, EHS, production monitoring, IoT integration, and access control systems. You will need to troubleshoot incidents, service requests, and change requests in a timely manner while ensuring minimal business disruption.

You will also be responsible for monitoring application health, performance, and integrations. Additionally, you will support end-users across multiple countries and languages, ensuring high-quality service and clear communication.

Key Responsibilities
  1. Provide Level 2/3 support for applications such as LIMS - LABWARE, EHS-INTELEX, DIMEP, MATICS, ST-One, and THINGWORX.
  2. Troubleshoot incidents, service requests, and change requests, ensuring timely resolution and minimal business disruption.
  3. Monitor application health, performance, and integrations.
  4. Support end users across multiple countries and languages, ensuring high-quality service and clear communication.
  5. Maintain documentation, audit trails, and compliance with regulatory and security standards.
  6. Participate in system upgrades, testing, and deployment activities.
  7. Ensure applications meet business needs in areas such as maintenance, quality management, EHS, production monitoring, and access control.
RequirementsRequired Skills & Experience
  1. Experience supporting enterprise applications in manufacturing, quality, EHS, or IoT environments.
  2. Knowledge of Spanish and Portuguese language required.
  3. Familiarity with LIMS, SAP, EHS/ESG platforms, IoT data collection, and access control systems.
  4. Strong troubleshooting and analytical skills.
  5. Experience with SQL, Windows, Azure, and integration platforms.
  6. Ability to work with global teams and support users in multiple regions.
  7. Excellent communication and documentation skills.
  8. Strong experience in manufacturing apps.
Preferred Qualifications
  1. Experience with cloud-based solutions and real-time production monitoring.
  2. Knowledge of compliance and regulatory requirements in manufacturing.
  3. Multilingual support capabilities (English, Spanish and Portuguese).
What We Offer

This role offers a unique opportunity to work with cutting-edge technologies and make a meaningful impact on our organization's success.

We are committed to creating a collaborative and supportive environment that fosters growth and development.

If you are a motivated and talented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

  • Technical Support Specialist

    1 semana atrás

    Brasil beBeeSupport Tempo inteiro R$48.000 - R$68.000

    Job SummaryWe are seeking a skilled technical support specialist to fill this role.Key Responsibilities:Provide expert technical assistance for complex applications, encompassing both level 2 and 3 support.Maintenance of access control systems with a focus on quality control.The integration of IoT technologies into production environments is...

  • Technical Application Specialist

    2 semanas atrás

    Brasil beBeeApplication Tempo inteiro R$68.992 - R$89.484

    Job Description:The Technical Application Specialist will be responsible for providing technical and functional support for a portfolio of business-critical applications. This includes maintenance, quality assurance, environmental health and safety (EHS) management, production monitoring, IoT integration, and access control systems.Key...

  • Technical Support Specialist

    1 semana atrás

    Brasil beBeeCustomer Tempo inteiro

    Technical Support Specialists with commercial focus required to join our team in Bogotá, Colombia. The nation's leading interaction company seeks talented individuals with technical and sales skills. Prior experience as a Customer Service Specialist in BPO or sales is preferred. Key Responsibilities: Deliver excellent customer service Provide tech support...

  • Technical Support Professional

    1 semana atrás

    Brasil beBeeTroubleshooting Tempo inteiro

    Job Overview We are seeking an experienced professional to fill the role of a Customer and Application Support Specialist. This position will involve working closely with internal teams to resolve complex issues and provide technical guidance to clients. Key Responsibilities

  • Application Support

    2 semanas atrás

    Brasil Parexel Tempo inteiro

    We are looking for a dedicated IT Support Specialist to join our team.Excellent communication and problem-solving skills are essential, as you will be working with a diverse group of users with varying levels of technical/business expertise. **Fully remote position**.**Key Accountabilities**:- Actively work with one or more functional areas within PAREXEL to...

  • Application Support

    2 semanas atrás

    Brasil Parexel International Tempo inteiro

    OverviewWe are looking for a dedicated IT Support Specialist to join our team. In this role, you will be responsible for providing technical support to clinical applications. You will ensure that all Clinical applications are functioning optimally to support the ongoing business. Your duties will include troubleshooting technical issues. You will work...

  • Murex Technical Support Specialist

    1 semana atrás

    Brasil beBeeTechnical Tempo inteiro

    We are currently seeking a dedicated Technical Support Specialist to join our team. This role involves providing technical assistance and support to clients and internal teams, ensuring seamless execution and maximum value from the Murex platform. As a Technical Support Specialist, you will be responsible for collaborating with cross-functional teams to...

  • Technical Support Specialist

    2 semanas atrás

    Brasil beBeeCustomer Tempo inteiro R$15.000 - R$25.000

    Technical Support Specialists with commercial focus required to join our team in Bogotá, Colombia.The nation's leading interaction company seeks talented individuals with technical and sales skills.Prior experience as a Customer Service Specialist in BPO or sales is preferred.Key Responsibilities:Deliver excellent customer serviceProvide tech support and...

  • Technical Support Specialist

    1 semana atrás

    Brasil beBeeProblemSolving Tempo inteiro R$55.000 - R$85.000

    Job OverviewWe are seeking an experienced Technical Support Specialist to fill a key role in our organization.This position involves working closely with internal teams to resolve complex technical issues and provide guidance to clients.Key ResponsibilitiesResolve customer complaints and issues through effective communication and problem-solving...

  • PaaS Technical Support Specialist

    2 semanas atrás

    Brasil beBeeSolutions Tempo inteiro US$65.000 - US$95.000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist with expertise in Platform-as-a-Service technologies to join our team.This role requires high-level technical support and sustaining engineering services to ensure maximum uptime and reduced IT costs for enterprise customers.Key Responsibilities:Provide direct support to...