Product Transaction Specialist
Há 2 dias
We are seeking a skilled professional to serve as the primary point of contact for product and process inquiries, offering support and solutions to clients.
This role involves providing high-quality service to customers with low to medium complexity records/calls.
- Proactively address customer doubts and concerns;
- Resolve issues in a timely and efficient manner;
- Maintain accurate and up-to-date records of customer interactions;
The successful candidate will have excellent communication skills, be able to work independently, and possess strong problem-solving abilities. They will also be familiar with VTEX's financial and growth teams' requirements, ensuring seamless integration and collaboration.
Benefits:
- Ongoing training and development opportunities;
- A dynamic and supportive work environment;
- The chance to work on diverse and challenging projects;
Key Skills:
- Strong analytical and problem-solving skills;
- Excellent communication and interpersonal skills;
- Ability to work independently and as part of a team;
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