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Software Integration Specialist
2 semanas atrás
We are seeking a skilled professional to fill the position of Software Integration Specialist.
- This role involves providing exceptional support services for systems integration solutions using our platform.
The ideal candidate will be responsible for supporting customers in the development and use of the platform, including:
- Responding to clients' requests and resolving complaints promptly
- Troubleshooting technical issues and contributing to diagnosing and repairing faults
- Participating in customer meetings to identify and resolve problems efficiently
- Providing timely and accurate customer feedback and ensuring follow-up to guarantee problem resolution
In addition, you will contribute to maintaining high-quality levels of customer support through process improvements and collaborative efforts with other teams.
Key Qualifications:- Programming logic experience and mastery of integration patterns
- Knowledge of languages such as SQL and NoSQL (MongoDB), web services, JSON, XML, REST, SOAP, API
- Ability to handle critical incidents with agility and communicate effectively with other teams
- Investigative profile and attention to detail
- Problem-solving skills, good written and verbal communication, and fluency in English
- Spanish Language Skills
- Basic Networking concepts
- Knowledge of cloud architecture, networking, and DevOps best practices
A collaborative work environment that fosters constant development and exchange between teams is what we believe in. We encourage learning, sharing knowledge, and embracing new technologies to create innovative ideas.