Client Services Associate
4 semanas atrás
About the Role
We are seeking a highly skilled Client Services Associate to join our team at TransPerfect. As a key member of our global language solutions team, you will be responsible for providing exceptional support to our clients, managing and coordinating the completion of all language projects, and ensuring timely and accurate delivery of high-quality results.
Key Responsibilities
- Respond to client requests for new project initiatives through our centralized technology platform
- Collaborate with production team members to assess project scope, produce cost and timeline estimates, and initiate project-related work
- Anticipate potential roadblocks and ensure successful project completion
- Monitor and communicate project progress, ensure strict adherence to deadlines and budgets, and produce high-quality deliverables
- Serve as the central point of contact for clients and internal production staff, setting and fulfilling client expectations
Requirements
- Bachelor's degree
- Excellent written and verbal English communication skills
- Exceptional problem-solving and analytical skills
- Customer service and/or project management experience
- Strong organizational skills, attention to detail, and ability to multi-task
- Working knowledge of MS Office
- Ability to prioritize and schedule tasks, work in a team environment, and be willing to learn new things
About TransPerfect
At TransPerfect, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401k matching, and other perks. We are an equal employment opportunity employer and welcome applications from diverse candidates.
Why Join Us?
As a Client Services Associate at TransPerfect, you will have the opportunity to work with a global team, develop your skills and expertise, and contribute to the success of our clients. If you are a motivated and detail-oriented individual with a passion for language and customer service, we encourage you to apply for this exciting role.
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