Information Technology Governance Specialist

2 semanas atrás


Betim, Minas Gerais, Brasil Stellantis South America Tempo inteiro
Job Title: Information Communication Technology Specialist

At Stellantis South America, we are seeking a highly skilled Information Communication Technology (ICT) Specialist to join our team. As an ICT Specialist, you will play a critical role in ensuring the efficient governance of our ICT services, aligning with our Global Stellantis standards.

Key Responsibilities:
  • Develop and implement ICT service management policies, processes, and standards.
  • Manage the quality management and audit processes to ensure compliance with Global Stellantis standards.
Main Deliverables:
  • Participate in the improvement of ICT services, implementing ongoing and operational committees, and internal process improvement.
  • Act as the focal point for processes and methods for Stellantis South America.
  • Map gaps in governance processes for the region.
  • Manage ongoing dashboards based on Service Now-Service Management: Incidents, Demands, Problems, Requests, etc.
  • Manage the monthly SA ICT executive Report Book improvements.
  • Manage the Applications landscape SA through Stellantis applications.
Requirements:
  • Experience in ICT area, with a focus on ICT governance quality, methodology, and methods.
  • Experience in project management, including system development, building, and utilities projects.
  • Experience in ongoing process management.
  • Ability to collaborate with multi-skills teams.
  • Experience working in global teams (multi-cultural and multi-language teams).
  • Experience in process mapping.
  • Proper communication at all professional levels of the company.
  • Experience on Service Now platform ICT Operations to deliver resilient digital services, extraordinary experiences, and increased productivity, IT Operations Management (ITOM), IT Service Management (ITSM), Anticipate needs with efficient IT and digital operations.
Language Requirements:
  • English - Advanced/Fluent level.


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