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Operations Support Specialist
Job Summary:We are seeking a highly organized and detail-focused Operations Support Specialist to provide administrative and customer service support. The ideal candidate will be responsible for coordinating schedules, maintaining communication with internal and external teams, and managing tasks in a dynamic environment.
Key Responsibilities:- Calendar Management: Organize schedules, book meetings, and keep calendars up-to-date.
- Email Management: Review, prioritize, and organize emails professionally.
- Task Tracking: Monitor tasks and deadlines using project management tools.
- Documentation: Prepare reports, take meeting notes, and maintain organized digital files.
- Customer Support: Communicate with clients and teams via email, chat, and phone as needed.
- Research Assistance: Support with gathering information and summarizing findings when required.
- General Admin: Assist with ad-hoc administrative and support tasks as assigned.
- 1 year of related experience and/or a related degree.
- Excellent Written and Verbal Communication Skills: In English.
- Ability to Excel in a Fast-Paced Environment: With strong organizational abilities.
- Meticulous Attention to Detail: And a collaborative team spirit.
- Commitment to Confidentiality: With a quiet, private workspace.
- Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, etc.)
- Asana
- Miro
- Canva
- AI tools (flexible)
- Open to other tools as needed
- English mandatory
- Portuguese mandatory
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