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SAP Sales Distribution Consultant

2 meses atrás

São Paulo, São Paulo, Brasil Tata Consultancy Services Tempo inteiro

About the Role:

We are seeking a highly skilled SAP Sales Distribution Consultant to join our team at Tata Consultancy Services. As a key member of our team, you will be responsible for handling tickets, maintaining response time and ticket handling within Service Level Agreements (SLA), and providing exceptional customer service.

Key Responsibilities:

  • Handle tickets and provide timely and accurate resolution to customer issues
  • Maintain response time and ticket handling within SLA
  • Provide CR's service and support for Agile projects
  • Responsible for non-ticket activities such as auditing, monitoring, and reporting

Requirements:

  • Advanced English/Spanish language skills (Global Team)
  • Experience with SAP software
  • Good verbal and written communication skills
  • Ability to work with client stakeholders and ensure timely and accurate communication

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • International experience and exposure to diverse projects
  • Discount partnership with universities and language schools
  • Bring Your Buddy program for referrals
  • TCS Gems recognition for performance
  • Xcelerate mentoring career platform

About Tata Consultancy Services:

Tata Consultancy Services is a leading IT services company that promotes an inclusive culture and values diversity and equity. We believe in building a workplace that respects individuality and provides opportunities for growth and development.