Integration Specialist

2 semanas atrás


São Paulo, São Paulo, Brasil ACCS - ARES Customer Care Solutions GmbH Tempo inteiro
About the Role

We are seeking a highly skilled Technical Solutions Architect to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our team, you will be responsible for guiding our clients through the integration process, ensuring seamless implementation of our technology solutions.

Key Responsibilities
  • Collaborate with our Sales Team to support technical meetings with potential clients, providing expert knowledge and guidance.
  • Work closely with clients to understand their current architecture and technical landscape, defining a high-level solutions map for integration.
  • Build strong relationships with our customers, educating them on our technology and identifying the best fit for their business needs.
  • Partner with internal teams to understand client requirements and recommend the most suitable products for their needs.
  • Identify and manage potential risks during the integration process, ensuring efficient and effective implementation.
  • Provide technical support and troubleshooting for clients, executing tests, configurations, and automation as needed.
Requirements
  • Proven experience as a Solution Architect or similar role, with a strong background in using REST API Services.
  • At least 1+ year of experience working in a SaaS company, with a focus on integration projects.
  • Excellent communication skills, with fluency in English or Spanish.
  • Ability to lead discovery conversations, define operational flow charts, and estimate effort required for implementation.
What We Offer

As a Technical Solutions Architect at ACCS - ARES Customer Care Solutions GmbH, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our clients.


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