Cloud Solutions Architect

Há 6 dias

São Paulo, São Paulo, Brasil Microsoft Tempo inteiro
About the Role

As a Cloud Solutions Architect at Microsoft, you will play a critical role in designing and implementing customer-centric solutions that drive business outcomes and customer satisfaction.

Key Responsibilities
  • Customer Centricity
    • Gather customer/partner insights and leverage them to map solutions with customer/partner business outcomes.
    • Act as the voice of the customer/partner by driving awareness of existing feedback, insights, and resources with internal teams.
    • Identify and develop impactful relationships with internal teams and customer/partner technical specialists.
    • Propose viable solutions based on specific technical products and demonstrate complex concepts through design collaboration sessions.
    • Support customer skilling by delivering as a trusted technical advisor and facilitating technical discussions.
  • Business Impact
    • Independently identify issues and advise customers/partners to operate and optimize performance in accordance with Microsoft best practices.
    • Escalate issues to senior team members or manager, as needed.
    • Apply methodology and governance to minimize business and technical risks and adhere to quality assurance standards.
  • Technical Leadership
    • Leverage development opportunities to enhance skills and knowledge.
    • Identify and address blockers and gaps, making improvements to products and practices.
About Microsoft

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

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