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Collections Team Lead

Há 1 mês

Rio de Janeiro, Rio de Janeiro, Brasil WBL California, LLC Tempo inteiro

About World Business Lenders

World Business Lenders (WBL) is a U.S.-based company that provides short-term real estate collateralized commercial loans to small and medium-sized businesses throughout the United States. Our company operates with a 100% remote workforce, offering a flexible and dynamic work environment.

This is a remote Contract/Consultant position, requiring a strong work ethic and excellent communication skills. The ideal candidate will have a strong background in collections, outstanding analytical skills, and the ability to collaborate effectively with internal and external stakeholders.

Job Description:

We are seeking a detail-oriented and experienced Collections Team Lead to join our Loan Collections team. The ideal candidate will have a strong background in collections, outstanding analytical skills, and the ability to collaborate effectively with internal and external stakeholders.

Key Responsibilities:

  1. Lead the team in monitoring loan aging reports to identify troubled accounts.
  2. Maintain thorough records of collection efforts and status of accounts.
  3. Contact borrowers with delinquent accounts and solicit payment.
  4. Review severely delinquent loans and recommend migration to non-performing status when collection efforts are no longer productive.
  5. Other projects and duties as assigned.

Requirements:

  1. 5+ years of experience in Collections, Customer Service, or a related field.
  2. Loan/mortgage industry experience preferred.
  3. 100% fluency in English, with exceptional English verbal and written communication skills.
  4. Bachelor's Degree in Business Administration, Finance, Economics, or a related field preferred.
  5. Experience with Microsoft: Outlook, Excel, Word, PowerPoint, and Teams is required.
  6. Ability to prioritize effectively and meet deadlines.
  7. Excellent attention to detail.
  8. You must have your own laptop or desktop to use (the company does not supply equipment).

Compensation and Benefits:

  1. Contract/Consultant position.
  2. DOE.
  3. 11 US Paid Holidays.