
Career Opportunities
2 semanas atrás
We are looking for a Customer Service professional to join our team.
The ideal candidate will have previous experience in customer service and excellent communication skills. They will be responsible for developing and implementing initiatives to improve customer services, analyzing and summarizing customer issues, and evaluating and prioritizing customer inquiries.
Job DescriptionThe successful candidate will work closely with our sales team to provide support and ensure that customers receive the best possible service. They will be responsible for maintaining history records and related problem documentations for future reference, providing support to our sales team, and responding to customer inquiries by directing them to websites, FAQs, appropriate personnel, etc when needed.
Key Responsibilities- Develop and implement initiatives to improve customer services
- Analyze and summarize customer issues
- Evaluate and prioritize customer inquiries
- Maintain history records and related problem documentations for future reference
- Provide support to our sales team
- Respond to customer inquiries
- Previous work experience
- Familiarity with customer service
- Good communication skills
- Fluent English
- Opportunity to work in a dynamic and growing company
- Chance to develop and implement new ideas and initiatives
- Collaborative and supportive work environment
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