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2 meses atrás
About Bunge
Bunge is a world leader in sourcing, processing, and supplying oilseed and grain products and ingredients. Our expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe.
Job Summary
We are seeking a Senior Customer Experience Designer to join our team. As a key member of our digital product team, you will play a crucial role in shaping and optimizing the digital experience for global digital products.
Key Responsibilities
- Develop High-Fidelity Mockups and Prototypes
Develop high-fidelity mockups and prototypes for digital products, ensuring alignment with user requirements and business goals.
Lead Digital Roadmap DevelopmentLead the development and optimization of the digital roadmap for global digital products, ensuring alignment with company objectives and customer needs.
Drive User-Centered DesignUtilize user-centered design principles to drive the creation of innovative digital solutions that enhance stakeholder experiences.
Monitor and Analyze Digital ProductsContinuously monitor and analyze digital products and experiences to identify areas for improvement and optimization.
Collaborate with Cross-Functional TeamsCollaborate with cross-functional teams including product management, design, engineering, and marketing to ensure alignment and integration of digital solutions.
Define and Track KPIsDefine and track key performance indicators (KPIs) to measure the success of digital products and experiences, using data and analytics to drive decision-making.
Offer Strategic GuidanceOffer strategic guidance throughout the product lifecycle, from conception to optimization, ensuring a customer-centric approach.
Contribute to Digital Product StrategyParticipate in surfacing new ideas, capabilities, and customer insights, contributing to the evolution of our digital product strategy.
Requirements
- Education
Bachelor's degree in Digital Product Design, Business, Media & Communication, or a related field.
Industry CertificationsIndustry certifications such as CCXP, Service Design, UX design are advantageous.
ExperienceMinimum of 4-6 years of experience in customer experience/UX project management, working in a CX/Service Design/UX team or working as a CX/Digital Strategy expert in a consulting firm.
SkillsProficiency in designing digital products with a focus on user-centered design principles, including the development of high-fidelity mockups and prototypes that align with user requirements and business goals.
ExpertiseExpertise in Figma is a must.
LanguageFull proficiency in English to facilitate seamless international collaboration with stakeholders worldwide.
