Expert Middleware Solutions Consultant

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeMiddleware Tempo inteiro R$68.000 - R$94.000
Technical Solutions Architect Role

This position involves providing strategic guidance and implementation consulting to clients for middleware solutions.

  • Analyze client environments to provide insights that facilitate adoption of technologies, maintain environment support, understand client objectives and priorities, increase client loyalty, understand IT infrastructure, internal processes and business needs, and facilitate collaboration with other vendors.
  • Develop relationships with key business and IT stakeholders and become a guide on a client's implementation by understanding their top business goals and priorities.
  • Help clients achieve their business goals and outcomes by providing recommendations that will benefit clients' ongoing usage of Red Hat technologies.
  • Attain Trusted Advisor status with both key business and technical decision makers.
Key Responsibilities:
  • Lead Technical Health Reviews and provide relevant technical recommendations on solutions and enhancements specific to clients' business needs.
  • Monitor and identify trends in Red Hat adoption and utilization, Success Plan adoption and utilization, providing guidance as part of Quarterly Success reviews.
  • Proactive liaison and focal point into Red Hat Technology and Product teams and Technical Support Team, to address product feature/technical hurdles.
  • Provide proactive Communications in the event of a service degradation or disruption.
  • Participate in issues and act as an advocate for clients during the triage and resolution of high severity cases, driving business reliability and client satisfaction.
  • Provide executive level summary status reports both internally and to the client for all high severity cases.
Requirements:
  • 5+ years of professional Java coding and development experience.
  • Hands-on experience with middleware technologies like JBoss EAP, Kafka, API Management, Quarkus, Single Sign On and OpenShift.
  • Hands-on experience with messaging and streaming platforms.
  • Experience in a support, development, engineering, or quality assurance organization.
  • Ability to take ownership of issues while maintaining a high level of detail.
  • Outstanding written and verbal communications skills.
  • Ability to manage and grow existing enterprise client and partner relationships by delivering high-quality support.

As a Technical Solutions Architect, you will have the opportunity to work with a variety of clients and develop a deep understanding of their business needs and objectives. You will be responsible for providing strategic guidance and implementation consulting to clients for middleware solutions.

The ideal candidate will have 5+ years of professional Java coding and development experience, as well as hands-on experience with middleware technologies like JBoss EAP, Kafka, API Management, Quarkus, Single Sign On and OpenShift. They will also have experience in a support, development, engineering, or quality assurance organization and be able to take ownership of issues while maintaining a high level of detail.

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