Salesforce Solutions Architect

Há 3 dias

Rio de Janeiro, Rio de Janeiro, Brasil Customertimes Tempo inteiro
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Salesforce Solutions Architect at Customertimes. As a key member of our organization, you will play a crucial role in driving business growth and success by leveraging your expertise in Salesforce and cloud computing.

Key Responsibilities
  • Project Management and Coordination
    • Lead and manage business analysis activities within projects
    • Coordinate with project stakeholders, including clients, developers, and other team members
    • Ensure business analysis deliverables are completed on time and within scope
  • Requirements Gathering and Analysis
    • Conduct comprehensive requirements gathering through interviews, workshops, and surveys
    • Analyze and document business requirements, ensuring they align with business objectives
    • Translate business needs into functional and non-functional requirements
  • Stakeholder Management
    • Engage with stakeholders to understand their needs and expectations
    • Facilitate communication between business stakeholders and the development team
    • Manage stakeholder expectations and address any concerns promptly
  • Documentation
    • Prepare detailed documentation, including business requirement documents (BRD), functional specifications, use cases, and user stories
    • Maintain accurate and up-to-date project documentation
  • Solution Design and Validation
    • Collaborate with the architect and the development team to design solutions that meet business requirements
    • Validate the implemented solutions through testing and ensure they meet the documented requirements
    • Facilitate user acceptance testing (UAT) and obtain sign-off from stakeholders
  • Process Improvement
    • Identify areas for process improvement within the business analysis function and the overall project
    • Implement best practices and methodologies to enhance project efficiency and quality
  • Team Leadership and Mentoring
    • Lead a team of business analysts, providing guidance and support
    • Mentor junior business analysts and facilitate their professional development
    • Foster a collaborative and productive team environment
  • Risk Management
    • Identify and mitigate risks associated with business requirements and solution design
    • Develop contingency plans to address potential issues
Requirements
  • Education and Experience
    • Bachelor's degree in Business Administration, Information Technology, or a related field
    • Minimum of 7-10 years of experience in business analysis, with at least 3 years in a lead role
    • Experience in software development projects and familiarity with Agile and Waterfall methodologies
  • Skills and Competencies
    • Strong analytical and problem-solving skills
    • Excellent communication and interpersonal skills
    • Proficiency in business analysis tools and techniques
    • Ability to work effectively with cross-functional teams
    • Strong organizational and time management skills
  • Technical Proficiency
    • Understanding of software development lifecycle (SDLC) and methodologies
    • Familiarity with requirements management tools (e.g., JIRA, Confluence)
    • Basic knowledge of programming languages and databases is a plus
  • Certifications
    • Relevant certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or equivalent are preferred
  • Soft Skills
    • Leadership and team management capabilities
    • Adaptability to changing project requirements and environments
    • Strong negotiation and conflict resolution skills
  • Domain Knowledge
    • Understanding of the industry domain relevant to the project (e.g., finance, healthcare, retail)
    • Ability to quickly grasp and articulate business processes and requirements
What We Offer
  • B2B contract
  • Competitive salary and benefits package (holidays and sick leave days included)
  • Medical Insurance Coverage
  • Opportunities for professional growth and advancement
  • A collaborative and innovative work environment
  • Remote work opportunities and flexible hours

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