Head of IT for Global Payments

Há 5 dias


São Paulo, São Paulo, Brasil Bytedance Tempo inteiro

About the Role

We are seeking an experienced Head of IT with Payments and Risk Management experience to join the leadership team of a fast-moving, regulated FinTech based in Brazil.

This individual will lead the regional IT strategy and operating model, responsible for the secure and efficient operation of the IT function, including managing in-house IT and oversight of outsourced services.

The ideal candidate will have a strong background in designing, deploying, and managing a range of IT infrastructure, including cloud architecture, application stack, and cybersecurity capabilities.

Key responsibilities include:

  • Building the technical and functional requirements to configure and deploy tools that support the Global Payments mission.
  • Architecting and continuously improving the technology stack, process, and procedures, support model, and cross-function interactions.
  • Providing oversight and management of outsourced service providers for IT and ensuring they meet or exceed agreed technical, security, and operational SLAs/KPIs and regulatory requirements.
  • Identifying and deploying improvements and new functionality to be incorporated into systems, including new product compatibility.
  • Working closely with stakeholders to ensure that business goals are achieved and leading projects to deliver system upgrades.
  • Monitoring management of all hardware, software, databases, and licenses, maintenance, access control, and projections of future needs.
  • Leading information security control management and governance, major incident reporting, risk assessments, and controls certifications, leading and supporting audits.
  • Defining technological strategies and ensuring that processes meet regulatory requirements, from business continuity and disaster recovery to data protection.
  • Contributing guidance to the Board in respect of all IT matters, updates, and developments that could impact the business to guide strategic decisions and resource allocations.
  • Overseeing IT system integration with third parties.

Requirements

Minimum Qualifications:

  • Strong experience in designing, deploying, and managing a range of IT infrastructure, including cloud architecture, application stack, and cybersecurity capabilities.
  • High degree of integrity and trustworthiness and the ability to lead and inspire change.
  • Strong leadership, communication, and people management skills.
  • Demonstrated ability to quickly assimilate new knowledge and remain current on new developments in cybersecurity capabilities and industry knowledge.
  • In-depth experience in and understanding of the following:
    • BR Data Privacy & Protection Standards, Regulations, and Attestation programs for LGPD, ensuring adherence & compliance.
    • Operating and maintaining tools across a range of security domains.
    • Vulnerability management.
    • Change management.
    • Disk, file, device, and database encryption.
    • Microservice architecture.
    • Logging, monitoring, and security event management.
    • Database management and administration.
    • Product management and support.

Preferred Qualifications

In-depth experience in Data Security, Privacy, and Protection, ideally in a FinTech or payment-related industry.

Experience in deploying and managing standard certification frameworks (including PCI DSS, ISO 27k).

Previously approved as an Authorised Officer by the Central Bank of Brazil or by any other supervisory authority of the financial sector.

Experience using one or more programming/scripting languages (e.g., Python, Go, Java, etc.).

Familiarity with source code management tools (e.g., Github, Bitbucket).

Familiarity with securing data across SaaS and IaaS cloud platforms (e.g., AWS, Cloud Platform) and multiple database technologies (e.g., MySQL, Redis, Hive).

Familiarity with identifying potential opportunities to Automate and optimize IT controls.

Able to handle ambiguity and collaborate with global and cross-functional teams and comfortable communicating with business executives and technical teams.

Works well under pressure within time/budget constraints to solve problems, adjust quickly to shifting priorities, and make decisions with limited information.

Able to motivate staff and contractors.


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