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Professional I

2 meses atrás

São Paulo, São Paulo, Brasil Fiserv, Inc. Tempo inteiro

About Fiserv, Inc.

Fiserv, Inc. is a global leader in financial technology and payments, connecting financial institutions, corporations, merchants, and consumers through secure and reliable transactions. Our mission is to empower businesses and individuals to move money and information with ease, speed, and security.

Job Title: Professional I - Incident Management

We are seeking a highly skilled Professional I - Incident Management to join our team. As an Incident Management Professional, you will be responsible for identifying, assessing, and resolving incidents that impact our services and operations.

Key Responsibilities:

  • Investigate and analyze incident reports to determine root causes and develop corrective actions
  • Collaborate with cross-functional teams to resolve incidents and implement process improvements
  • Develop and maintain incident management procedures and documentation
  • Provide training and support to team members on incident management processes and procedures

What We Offer:

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package
  • Recognition and rewards for outstanding performance

About Our Culture:

Fiserv, Inc. is committed to diversity, equity, and inclusion. We believe that a diverse and inclusive workplace is essential to our success and strive to create an environment where everyone feels valued, respected, and empowered to contribute their best work.