
Logistics Analyst
Há 4 dias
Job Description:
">- Support internal and external customers related to customer care & order management in the Latin America region.
- Develop efficient processes and continuous improvement through KPIs management.
- Assure customer uptime and provide technical solutions and alternatives to resolve backorders for customers.
- Coordinate communications processes with global and regional warehouses, carriers, and brokers to provide shipment tracking information.
Required Skills and Qualifications:
">- Proficient skills required in organization, problem-solving, technical background, and analysis.
- Ability to understand order systems and electronic communications.
- Understanding of material logistics, transportation flows, and inventory stock holding theories.
- High level of interpersonal skills for daily contact with distribution, end users, and management.
- Leadership skills for effectively maintaining and managing a positive, productive attitude for a diverse team under high daily pressure.
- Understanding customer needs.
- Proficiency skills required in project management.
- Strong knowledge of rules and regulations, processes, and procedures for international custos.
- Focus on customer support.
- Fluency in Portuguese, English, and Spanish.
Benefits:
">- Opportunity to work in a dynamic environment.
- Chance to develop leadership skills.
- Chance to improve communication skills.
Others:
">- Ensuring compliance with export processes and procedures for VCE and SDLG spare parts.
- Managing direct shipments orders for undercarriage, VTS, and lubricants.
- Implementing new projects and logistics setup.
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