Logistics Analyst

Há 4 dias


Curitiba, Paraná, Brasil beBeeCustomerCare Tempo inteiro R$90.000 - R$150.000

Job Description:

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  • Support internal and external customers related to customer care & order management in the Latin America region.
  • Develop efficient processes and continuous improvement through KPIs management.
  • Assure customer uptime and provide technical solutions and alternatives to resolve backorders for customers.
  • Coordinate communications processes with global and regional warehouses, carriers, and brokers to provide shipment tracking information.

Required Skills and Qualifications:

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  • Proficient skills required in organization, problem-solving, technical background, and analysis.
  • Ability to understand order systems and electronic communications.
  • Understanding of material logistics, transportation flows, and inventory stock holding theories.
  • High level of interpersonal skills for daily contact with distribution, end users, and management.
  • Leadership skills for effectively maintaining and managing a positive, productive attitude for a diverse team under high daily pressure.
  • Understanding customer needs.
  • Proficiency skills required in project management.
  • Strong knowledge of rules and regulations, processes, and procedures for international custos.
  • Focus on customer support.
  • Fluency in Portuguese, English, and Spanish.

Benefits:

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  • Opportunity to work in a dynamic environment.
  • Chance to develop leadership skills.
  • Chance to improve communication skills.

Others:

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  • Ensuring compliance with export processes and procedures for VCE and SDLG spare parts.
  • Managing direct shipments orders for undercarriage, VTS, and lubricants.
  • Implementing new projects and logistics setup.


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