Front Office Director
1 semana atrás
This is a unique opportunity to join the Accor Hotels team as a Front Office Manager. As a key member of our hotel's leadership team, you will be responsible for providing exceptional leadership and management to the Rooms Division, ensuring seamless guest experiences and driving revenue growth.
Key Responsibilities:- Lead and manage the Rooms Division, including Front Office, Concierge, Hyde Club Lounge, and Butlers department.
- Develop and implement strategies to drive revenue growth, improve guest satisfaction, and enhance brand consistency.
- Monitor and analyze key performance indicators, including rooms revenue, profitability, and guest satisfaction.
- Collaborate with other departments to ensure seamless guest experiences and drive business results.
- Provide training and development opportunities for management employees and handle performance reviews and disciplinary actions.
- Facilitate divisional and departmental management meetings and monitor internal defect reports.
- Minimum 5-7 years of experience in managing Rooms operations in a luxury hotel.
- Strong business and financial acumen, with good understanding of luxury hotel operations and Property Management Systems.
- Excellent leadership and interpersonal skills, with ability to build strong employee engagement and drive guest relations.
- Good communicator with fluency in English and ability to set and meet deadlines with quality results.
As a Front Office Manager at Accor Hotels, you will have the opportunity to work with a dynamic team, drive business results, and develop your leadership skills. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Front Office Director
Há 6 dias
Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiroDirector of Front OfficeAs a key member of our team at Fairmont Century Plaza, the Director of Front Office will be responsible for leading our Front Office team and ensuring exceptional guest service. This role is crucial in maximizing Front Office operations and providing a seamless experience for our guests.Key Responsibilities:Lead the Front Office Team:...
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Front Office Director
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Front Office Director
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Director of Front Office Operations
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