Business Operations Efficiency Specialist
3 semanas atrás
About Us:
At WBL California, LLC, we provide general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. Our company is a U.S.-based organization with a 100% remote workforce.
Job Description:
We are seeking an experienced Administration Manager to join our team in a Contract/Consultant position. This role will be responsible for managing projects and initiatives aiming to improve efficiency within our Operations teams.
Key Responsibilities:
- Develop policies, procedures, forms, and reporting for all departments within the company.
- Draft Standard Operating Procedures (SOPs) and implement/monitor Service Level Agreements (SLAs) for all staff companywide.
- Develop structured project plans from start to finish.
- Collaborate with department heads to identify requirements, monitor progress, oversee implementation, and manage milestones and Key Performance Indicators (KPIs) to track project advancement.
- Assign and monitor resources to ensure project efficiency and maximize deliverables.
- Meet project deadlines, identify project obstacles, proactively mitigate risks, and escalate and resolve issues effectively.
- Track and report progress on various initiatives.
Requirements:
- 5-10 years experience in project management or relevant field.
- Loan/mortgage industry experience preferred.
- 100% fluency in English, with exceptional English verbal and written communication skills.
- Bachelor's Degree (four year college or technical school) in Business Administration, Finance, Economics, or a related field preferred.
- Experience with Microsoft: Outlook, Excel, Word, PowerPoint required; Teams experience required.
- Ability to prioritize effectively and meet deadlines.
- Excellent attention to detail.
- You must have your own laptop or desktop to use (the company does not supply equipment).
- This is a Contract/Consultant position.
- Compensation: $75,000 per annum.
Benefits:
- 11 US Paid Holidays.
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