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Customer Experience Coach
3 semanas atrás
We're Seeking a Customer Service Centre Trainer
Are you passionate about delivering exceptional customer experiences? Do you have a knack for training and development?
In this dynamic role, you'll join our team to develop the skills of our Customer Service Centre staff. As a Customer Service Centre Trainer, you'll be responsible for creating engaging learning experiences that drive results.
- Design and deliver training programs to equip our team members with the knowledge and skills needed to excel in their roles.
- Develop and implement training materials, including presentations, workbooks, and assessments.
- Evaluate the effectiveness of our training programs and make recommendations for improvement.
- Mentor and coach team members to ensure they have the support they need to succeed.
You'll work closely with our management team to understand business objectives and identify areas for improvement. Your expertise will help us achieve our goals and drive business success.
This is an exciting opportunity for someone who is passionate about learning and development. If you have a flair for training and a commitment to excellence, we want to hear from you
