Field Service Automation Specialist

Há 1 mês


São Paulo, São Paulo, Brasil Sidel Tempo inteiro

**Job Summary**


As a Field Service Automation Specialist at Sidel, you will be responsible for installing, starting up, commissioning, and testing of our equipment supplied to customer sites. You will provide technical assistance during and after the warranty period, carry out training, and offer other after-sales services for our equipment installed at customer sites.


**Key Responsibilities**


• Test and evaluate equipment performance at customer plants based on technical, contractual, and safety specifications.

• Operate on automation systems, HMI, and electrical plants for regular activities and troubleshooting as per Standard Operating Procedures.

• Properly handle, check, and transfer equipment non-conformities.

• Submit regular working time and technical reports in reference to carried-out activities.

• Ensure ultimate internal and external customer satisfaction.

• Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules, and customer rules.

• Report after-sales opportunities detected on customer sites.

• Coach junior colleagues on on-site behavior, technical activities, troubleshooting, and reporting deliverables.

• Report to the ISM for team site activities.


**Your Profile**


As a successful candidate, you will have:


• 3 years of experience in field activities;

• Experience in the beverage industry;

• A consolidated technical background in automation and electrical (Tia Portal, Step7, Rockwell Automation, B&R);

• Knowledge of Sidel portfolio is a plus;

• Knowledge of the process machineries upstream of SIDEL equipment;

• Knowledge of microbiological principles, hygienic and environmental conditions, and guidelines;

• Ability to travel (up to 90% in an international environment);

• Foreign languages: Spanish and English (at least intermediate level).


**Language:** en



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