Medical Information Specialist
Há 1 mês
As a Medical Information Specialist, you will be at the forefront of Patient Safety, working directly with Health Care Professionals (HCPs) and patients to provide medical information and support.
Responsibilities:
Provide phone support to HCPs and consumers regarding adverse events, product quality complaints, medical inquiries, and other needs.
• Receive, triage, and document medical, safety, and quality requests received via phone, email, web.
• Perform data entry into Lifecycle safety and Product Quality databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations.
• Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff, assist Operations with appropriate allocation of resource.
Requirements:
• Bachelor's Degree in a Life Science is required.
• Excellent written and verbal skills in English.
• Life sciences and/or health knowledge with analytical skills.
• Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.
• Excellent attention to detail and accuracy maintaining consistently high-quality standards.
• Excellent organizational skills and time management skills.
This is a highly visible and important role within IQVIA and essential to our core goal of patient safety. If you are passionate about making a difference in the life sciences industry and have a strong background in medical information, we encourage you to apply.
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