Senior Business Operations Manager

Há 4 dias


Brasil WBL California, LLC Tempo inteiro

About WBL California, LLC (WBL)

We are a U.S.-based company with a 100% remote workforce, offering general purpose short-term real estate collateralized commercial loans to small and medium-sized businesses across the United States.

This is a remote Contract/Consultant position with flexible working hours between 9:00am-6:00pm Eastern, Monday through Friday. Excellent oral and written English skills are required.

Job Overview:

The Senior Business Operations Manager will oversee projects aiming to enhance efficiency within our Operations teams in the Business Management Department.

  • Develop business communications, policies, procedures, forms, and reporting for various units within the company.
  • Lead a team to design, develop, and implement business systems, ensuring seamless integration with existing infrastructure.
  • Manage a team of Business Management staff to execute all related deliverables, prioritizing tasks effectively to meet project deadlines.
  • Collaborate with IT Systems departments to streamline reporting, communication, workflow, and processes.
  • Draft Standard Operating Procedures (SOPs) and implement Service Level Agreements (SLAs) for all staff company-wide.
  • Work closely with HR to recommend optimal staffing and reporting lines based on workflow, volume, and nature of tasks.
  • Draft and implement policies, procedures, and training materials for assigned business unit(s).
  • Partner with department heads to identify requirements, monitor progress, oversee implementation, and manage milestones and Key Performance Indicators (KPIs).
  • Learn the various functions/departments and staff across all areas of the company, serving as a resource for miscellaneous questions and requests.
  • Implement SLAs specific to each department's KPIs, developing efficient tracking and reporting mechanisms.
  • Create documents, spreadsheets, and presentations, as well as compose correspondence.
  • Handle reporting, invoice submission, and other financial matters as needed.
  • Meet project deadlines, identify project obstacles, mitigate risks proactively, escalate and resolve issues effectively, and track progress on various initiatives.
  • Perform administrative tasks as needed.

Requirements:

To be successful in this role, you will need:

  • 5-7 years of experience in IT project management or a relevant field.
  • Strong knowledge of Scrum Master methodologies, Waterfall/Traditional, Agile, Kanban, GANTT, JIRA, Confluence, and Microsoft Project.
  • Fluency in English, with exceptional verbal and written communication skills.
  • Bachelor's Degree in Business Administration, IT, Computer Science, or a related field.
  • Experience with Microsoft tools, including Outlook, Excel, Word, PowerPoint, and Teams.
  • Ability to prioritize effectively and meet deadlines.
  • Excellent attention to detail.
  • A personal laptop or desktop (the company does not supply equipment).

Estimated Salary: $90,000 - $120,000 per year


  • Operations Manager

    5 meses atrás


    Brasil Tabas Tempo inteiro

    We're shaping the future of living, and we want you to be part of that journey. We are currently looking for an Operations Manager to join our Brazil team. The Operations Manager position is one of the most impactful and essential roles at Tabas. As an Operations Manager, your primary focus will be the implementation, adaptation and continuous...


  • Brasil Sea Career Tempo inteiro

    Sea Career is looking for a skilled professional to manage the daily operations of a 58m Seismic Support Vessel. The selected candidate will be responsible for overseeing the crew, ensuring compliance with safety protocols, and maintaining the vessel's performance.Job DetailsRank: Senior Vessel Operations ManagerDuration: 8 weeksSalary: $7,893 per month...

  • Operations Manager

    4 meses atrás


    Brasil Blueground Tempo inteiro

    At Blueground , our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure. We’ve grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date -- and that’s just the...

  • Strategic Operations Manager

    3 semanas atrás


    Brasil Sagan Tempo inteiro

    **About Sagan**Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.**Job Title: Chief of Staff**This role is designed to...

  • Financial Operations Manager

    3 semanas atrás


    Brasil Tbwa ChiatDay Inc Tempo inteiro

    Financial Operations Manager Job DescriptionWe are seeking a highly skilled Financial Operations Manager to join our team at Ownershift. As a key member of our finance department, you will be responsible for managing and overseeing the daily accounting and financial operations of our company and its portfolio companies.Key Responsibilities:Oversee daily...


  • Brasil SupportYourApp Inc. Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior Business Development Manager to join our Business Growth team at SupportYourApp Inc.This is an exciting opportunity for someone with a strong background in Account Management, Project Management, or Service Delivery who's looking to take on a key role in driving business development forward.As a Senior...


  • Brasil Fraud Deflect Tempo inteiro

    Role OverviewAt Fraud Deflect, we are seeking a skilled Chargeback Operations Manager to lead our day-to-day chargeback operations. This is a contract remote role that requires strong analytical and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities* Manage data collection for the updating of...


  • Brasil Marken Ltd. Tempo inteiro

    Job Title: Strategic Business Growth ManagerAbout this role: Marken Ltd. is seeking a highly experienced and skilled Strategic Business Growth Manager to join our team. As a key member of our business development team, you will play a crucial role in driving business growth and expansion.Main Responsibilities:Business Development: Identify and pursue new...


  • Brasil WBL California, LLC Tempo inteiro

    About World Business Lenders (WBL)WBL is a U.S.-based company with a 100% remote workforce. As a key member of the Business Management department, you will be responsible for managing projects and initiatives aiming to improve efficiency within our Operations teams.Key ResponsibilitiesWork closely with the Loan Operations Business Management Supervisor to...

  • IT Operations Lead

    Há 1 mês


    Brasil Vigil Tempo inteiro

    We are seeking an experienced IT Operations and Incident Manager to lead our team and ensure the reliability and operational excellence of our business systems and IT services.The ideal candidate will have a strong understanding of ITIL frameworks, incident management processes, and end-to-end IT support. They will also have excellent communication and...

  • Business Operations Analyst

    3 semanas atrás


    Brasil Crédit Agricole Group Tempo inteiro

    Job SummaryWe are seeking a skilled Business Operations Analyst to join our team. The successful candidate will be responsible for coordinating and executing departmental projects, audits, and business requirements.


  • Brasil Metrobi Tempo inteiro

    We are a VC-backed startup and an alum of Techstars Boston, one of the leading accelerators in the USA. Our current operations span 11 states across the US, with plans to expand further.Are you looking for a dynamic startup with great potential and opportunities? We'd love to hear from you.Benefits of working with us:International team experience and vast...


  • Brasil Voxy Inc Tempo inteiro

    About the RoleWe are seeking an experienced Senior Business Development Manager to join our team in Brazil. As a key member of our LATAM expansion team, you will play a pivotal role in identifying and capitalizing on new business opportunities within the learning and development sector.Key ResponsibilitiesDevelop and maintain strong relationships with key...


  • Brasil WBL California, LLC Tempo inteiro

    Job Title: Business Operations Efficiency SpecialistAbout Us:At WBL California, LLC, we provide general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. Our company is a U.S.-based organization with a...


  • Brasil Tiffany & Co. Tempo inteiro

    Job SummaryWe are currently recruiting for a Senior Operations Professional/Coordinator to continue delivering the Tiffany Experience to each customer.Key Responsibilities:Taking the lead by performing all back-of-house operations in a Tiffany store.Providing excellent client service and partnering with store leadership on key initiatives that support the...

  • Sales Operations Coordinator

    2 semanas atrás


    Brasil HIKINEX Tempo inteiro

    We are seeking an energetic and experienced Sales Operations Coordinator to join our team at HIKINEX in Vancouver, BC. As a key member of our sales department, you will play a vital role in ensuring the efficient and high-quality delivery of proposals needed for our valued prospects and customers.Job SummaryThis is a fantastic opportunity for you to delve...


  • Brasil The Ocean Cleanup Technologies B.V. Tempo inteiro

    Company OverviewThe Ocean Cleanup Technologies B.V. is a pioneering organization dedicated to ridding the world's oceans of plastic through advanced technologies.Job DescriptionWe are seeking an experienced Senior Business Development Manager to enable the fast scaleup of innovative solutions for plastic extraction in rivers in Brazil.Required Skills and...


  • Brasil Skills Alliance Tempo inteiro

    Job Title:LATAM Distribution Manager - Structural Heart, Medical DevicesLocation:Latin America (Remote)Job Summary:We are seeking a highly skilled and experienced Distribution Manager to oversee the distribution operations within the Structural Heart division of our Medical Devices business.The Distribution Manager will be responsible for managing...

  • Business Development Manager

    3 semanas atrás


    Brasil skie Tempo inteiro

    About the RoleWe are seeking a highly motivated Business Development Manager to join our team in Brazil. As a key representative of skie.io, you will be responsible for driving revenue growth in your assigned region.The ideal candidate will have a proven track record of identifying and securing new business opportunities, building and nurturing relationships...


  • Brasil Fortis Games Tempo inteiro

    Job OverviewFortis Games seeks a skilled Senior Operations Coordinator to join our Talent Acquisition team. As a key member of our operations team, you will play a vital role in streamlining processes and enhancing the candidate experience. Your primary responsibilities will include managing recruitment systems, providing operational support, and...