Event Planning Specialist

4 semanas atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

At Accor Hotels, we're seeking a skilled Event Planning Specialist to join our dynamic team. This role is perfect for someone who is passionate about creating memorable experiences for our guests.

Main Responsibilities:

  • Handle event enquiries via email or phone, providing prompt and efficient communication to our guests.
  • Upsell food and beverage and rooms to increase hotel revenues.
  • Prepare and manage function sheets, ensuring timely updates and amendments.
  • Work within budgets to ensure events are profitable.
  • Communicate effectively with other departments to meet special requests and reservation-related matters.

Customer Relations:

  • Provide exceptional customer service, leading by example and striving for Total Customer Satisfaction.
  • Take initiative to ensure positive interactions with our customers, calling the Manager on Duty if difficulties arise.

Additional Benefits:

  • Employee benefit card offering discounted rates at Accor worldwide.
  • £5 for any name mention.
  • £200 for the Heartist of the month (Employee of the month).
  • Free and delicious meal breaks on duty.
  • Complimentary stays in the UK and Northern Ireland.
  • Friends & Family discounts.
  • 50% food discounts in our restaurants.
  • Pension Scheme.
  • Health Insurance.
  • Eye Test Vouchers.
  • Cycle to work Scheme.
  • Staff Uniforms Provided.
  • Learning programs through our Academies.
  • Wonderful and fun colleagues.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Candidates must have the right to work in the UK.



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