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Enterprise Account Manager

Há 1 mês

São Paulo, São Paulo, Brasil Sophos Tempo inteiro

About Us

Sophos is a global leader in advanced security solutions that protect against cyberattacks, including Managed Detection and Response (MDR) and incident response services, as well as a broad portfolio of endpoint, network, email, and cloud security technologies.

As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and over 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more.

Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions.

Key Responsibilities

  • Collaborate with and support Enterprise Account Executives on all sales activities for assigned territories, including planning and execution.
  • Achieve bookings quota, new business, and product targets.
  • Work with your Enterprise Sales Engineer, MDR Sales Specialist for complex MDR opportunities, and Customer Success for the most strategic accounts.
  • Support Enterprise Account Executive on customer/prospect calls, including taking the lead on calls as needed.
  • Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work.
  • Collaborate with and leverage internal teams, as needed, to ensure customer satisfaction.
  • Take the lead on administrative accounts needs, such as quoting, tech support escalations, professional services bookings, and customer licensing cases.
  • Manage accurate account information in CRM and forecasting systems.
  • Collaborate with channel partners, and take individual initiative, in lead/pipeline generation of new opportunities within prospect and customer accounts.
  • Manage the entire customer engagement process, from customer acquisition to development and retention.
  • Maintain a detailed understanding of strategic customer accounts' business to align Sophos solutions to the customer's desired cybersecurity and business outcomes.
  • If needed, travel to your assigned territory to visit with customers, prospects, and partners.

Requirements

  • Strong knowledge in selling technology solutions, preferably at the Enterprise market level.
  • Track record of developing and managing a pipeline of business.
  • Strong strategic and tactical account planning.
  • Proven track record of achieving and exceeding sales quotas.
  • Business acumen with the ability to identify opportunities with the highest and most competitive pay back for Sophos.
  • A drive for results, even in the face of resistance or setbacks.
  • The ability to engage easily and use effective questioning and active listening to gather relevant information.
  • Outcome-based thinking focused on understanding desired outcomes and showing value for Sophos, our partners, and our customers.

About Sophos

Sophos operates a remote-first working model, making remote work the primary option for most employees. Our people innovate and create, all of which are accompanied by a great sense of fun and team spirit.

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity.

We believe that diversity, combined with excellence, builds a better Sophos.