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Service Warranty Coordinator
3 semanas atrás
**Job Summary:**
We are seeking a highly skilled Service Warranty Coordinator to join our team. As a Service Warranty Coordinator, you will be responsible for ensuring the smooth operation of our warranty services, including planning and execution of activities, resource deployment, and customer interface.
Key Responsibilities:
- Plan and execute warranty services, including resource deployment and logistics management.
- Interface with customers and internal stakeholders to resolve issues and meet business metrics.
- Develop long-range forecasts for region resource needs and execute short- and long-range resource plans.
- Maintain in-depth knowledge of technical disciplines and use prior experience and acquired expertise to execute policy/strategy.
- Work closely with Warranty supervisors and Global teams to ensure resources coordination, meeting final customer expectations, and planning targets.
Requirements:
- Bachelor's degree from an accredited university (Engineering, Business Management, or similar graduation).
- Advanced English language skills (spoken and written).
- Established project management skills.
- Organized and objective mindset in a dynamic and changing environment.
- Experience working with multifunctional teams.
Desirable Characteristics:
- Strong oral and written communication skills.
- Demonstrated ability to analyze and resolve problems with limited resources availability.
- Ability to document, plan, market, and execute programs.
Additional Information:
The selected candidate will have the opportunity to work in a dynamic and challenging environment, collaborating with a talented team of professionals. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
This role involves 20% travel.